Created attachment 91043 [details] Sample Eclipse project reproducing the error under windows Problem description: We are using LibreOffice as a server for PDF generation. We load a "template" (Which is a regular .odt file), do some things with it and save it to pdf format. When doing this under Windows, the PDF-Files Layout gets corrupted after some repeats. With more complex layouted files, this problem occures earlier, when using some simple styled document, it takes a bit longer to occure. This is happening with Libre- and OpenOffice. We tested Versions from 3.5 up to 4.2, the error is the same in all Versions. This error does not occure on Linux Systems, which use the CUPS-PDF-Printer for this task. Therefore I blame the internal PDF Converter in the Windows Version as beeing the source of this error. Steps to reproduce: Prerequisites: JRE and Eclipse 1. Unpack PdfTest.zip 2. Start Eclipse 3. "Import..." > Existing project into Workspace 4. Select unpacked PdfTest folder 5. run programm as Java Application 6. check PDF Files beginning with "template" under C:\Users\Username\AppData\Temp\ for corrupt Layout. 7. If no files are corrupt, run the programm again, without restarting soffice.bin, check again. Current behavior: After 200 ~ 2000 generated PDF files, the Layout of the PDF files "degenerates". In the test file this means the bold and italic Formating is missing, Arial Font becomes Times New Roman. Expected behavior: Layout should not be degenerating when producing large amounts of PDF files. Operating System: Windows 7 Version: 4.1.0.4 release
What about if: 1/ on Linux: instead of using cups/pdf (virtual printing) you use pdf export? 2/ on MS-Windows: instead of using pdf export you use a virtual pdf printer? Best regards. JBF
Answer 1: Under Linux neither with PDF-Export nor PDF-Printing any degeneration of the generated layout is observable after 2000 repetitions. Please see the attached JUnit-Test. For testing the "virtual printing" please use the VirtualPdfTest-Project/Zip and place the name of the virtual printer in L. 629 in OOoHelper.java. The test writes into the default cups-pdf work-directory, for me its /home/<user>/PDF. This test differs form the other in that way, that the output file is overwritten. The last written output-file is the result after the 2000th run. Answer 2: Under MS-Windows the problem does *not* occur while printing 2000 times to PDFCreator (pdfforge) virtual printer with default PDF configuration. The resulting PDF looks good.
Created attachment 93264 [details] Tests the "virtual printing" Tests the "virtual printing"
Set back status to UNCONFIRMED. Can't test further because I do not have Eclipse installed and I do not want install it. Best regards. JBF
Created attachment 93766 [details] Tests the "virtual printing"
Please extract the content of the VirtualPdfPrinter.zip into a folder. After the exctraction run VirtualPdfTest.jar.
The problem is still present and important to us.
Reproduced with attachment 91043 [details]. At around 1200, "the bold and italic Formating is missing, Arial Font becomes Times New Roman." Eclipse Version: Luna Service Release 1a (4.4.1) Build id: 20150109-0600 Win 7 Pro 64-bit, had these installed: LibO Version: 4.4.0.3 Build ID: de093506bcdc5fafd9023ee680b8c60e3e0645d7 Version: 4.5.0.0.alpha0+ Build ID: 309574394bd4ae3e9e10e5ff0d64bdd7bbbc8b83 TinderBox: Win-x86@62-TDF, Branch:MASTER, Time: 2015-01-29_23:44:46 Eclipse used JRE 1.8, even though I also had 1.7 and had 1.7 defined in LibO options.
Converting Whiteboard tags to Keywords: filter:pdf
** Please read this message in its entirety before responding ** To make sure we're focusing on the bugs that affect our users today, LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed bugs which have not been touched for over a year. There have been thousands of bug fixes and commits since anyone checked on this bug report. During that time, it's possible that the bug has been fixed, or the details of the problem have changed. We'd really appreciate your help in getting confirmation that the bug is still present. If you have time, please do the following: Test to see if the bug is still present with the latest version of LibreOffice from https://www.libreoffice.org/download/ If the bug is present, please leave a comment that includes the information from Help - About LibreOffice. If the bug is NOT present, please set the bug's Status field to RESOLVED-WORKSFORME and leave a comment that includes the information from Help - About LibreOffice. Please DO NOT Update the version field Reply via email (please reply directly on the bug tracker) Set the bug's Status field to RESOLVED - FIXED (this status has a particular meaning that is not appropriate in this case) If you want to do more to help you can test to see if your issue is a REGRESSION. To do so: 1. Download and install oldest version of LibreOffice (usually 3.3 unless your bug pertains to a feature added after 3.3) from http://downloadarchive.documentfoundation.org/libreoffice/old/ 2. Test your bug 3. Leave a comment with your results. 4a. If the bug was present with 3.3 - set version to 'inherited from OOo'; 4b. If the bug was not present in 3.3 - add 'regression' to keyword Feel free to come ask questions or to say hello in our QA chat: https://kiwiirc.com/nextclient/irc.freenode.net/#libreoffice-qa Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-UntouchedBug
Created attachment 137406 [details] PDF_Output_showing_degeneration.zip I was just able to reproduce the issue under Windows 8.1 (6.3.9600) using LibreOffice 5.3.6.1 (686f202eff87ef707079aeb7f485847613344eb7) The zip Archive contains some of the produced 2000 PDF files: * 0001 (looks as it should) * 1218 (still looks good to me) * 1219 !(2nd line has changed from Times to Arial) * 1220 !(2nd and 4th line reduced to font-boxes) * 1221 ! " * 2000 ! "
I was just able to reproduce the issue under Windows 8.1 using LibreOffice Version: 6.0.6.2 Build-ID: 0c292870b25a325b5ed35f6b45599d2ea4458e77 The results are nearly identical to those in Comment #11 with the first obviously broken Dokument around #1242.
Dear Wahrendorff, To make sure we're focusing on the bugs that affect our users today, LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed bugs which have not been touched for over a year. There have been thousands of bug fixes and commits since anyone checked on this bug report. During that time, it's possible that the bug has been fixed, or the details of the problem have changed. We'd really appreciate your help in getting confirmation that the bug is still present. If you have time, please do the following: Test to see if the bug is still present with the latest version of LibreOffice from https://www.libreoffice.org/download/ If the bug is present, please leave a comment that includes the information from Help - About LibreOffice. If the bug is NOT present, please set the bug's Status field to RESOLVED-WORKSFORME and leave a comment that includes the information from Help - About LibreOffice. Please DO NOT Update the version field Reply via email (please reply directly on the bug tracker) Set the bug's Status field to RESOLVED - FIXED (this status has a particular meaning that is not appropriate in this case) If you want to do more to help you can test to see if your issue is a REGRESSION. To do so: 1. Download and install oldest version of LibreOffice (usually 3.3 unless your bug pertains to a feature added after 3.3) from http://downloadarchive.documentfoundation.org/libreoffice/old/ 2. Test your bug 3. Leave a comment with your results. 4a. If the bug was present with 3.3 - set version to 'inherited from OOo'; 4b. If the bug was not present in 3.3 - add 'regression' to keyword Feel free to come ask questions or to say hello in our QA chat: https://kiwiirc.com/nextclient/irc.freenode.net/#libreoffice-qa Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-UntouchedBug
Under LO Version: 6.4.6.2 (x86) (on Windows 10) the effect has changed slightly: On iteration #1242 i get the following error: de.his.core.util.openoffice.OOoHelperBase$OOoCommandException: OO Error: storeToURL When i look at the produced output files #1241 shows font degeneration (bold is missing) while #1240 still looks good. Coincidence? i don't think so ;)
Created attachment 167280 [details] LO_6.4_last_three_produced_files.zip
Dear Wahrendorff, To make sure we're focusing on the bugs that affect our users today, LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed bugs which have not been touched for over a year. There have been thousands of bug fixes and commits since anyone checked on this bug report. During that time, it's possible that the bug has been fixed, or the details of the problem have changed. We'd really appreciate your help in getting confirmation that the bug is still present. If you have time, please do the following: Test to see if the bug is still present with the latest version of LibreOffice from https://www.libreoffice.org/download/ If the bug is present, please leave a comment that includes the information from Help - About LibreOffice. If the bug is NOT present, please set the bug's Status field to RESOLVED-WORKSFORME and leave a comment that includes the information from Help - About LibreOffice. Please DO NOT Update the version field Reply via email (please reply directly on the bug tracker) Set the bug's Status field to RESOLVED - FIXED (this status has a particular meaning that is not appropriate in this case) If you want to do more to help you can test to see if your issue is a REGRESSION. To do so: 1. Download and install oldest version of LibreOffice (usually 3.3 unless your bug pertains to a feature added after 3.3) from https://downloadarchive.documentfoundation.org/libreoffice/old/ 2. Test your bug 3. Leave a comment with your results. 4a. If the bug was present with 3.3 - set version to 'inherited from OOo'; 4b. If the bug was not present in 3.3 - add 'regression' to keyword Feel free to come ask questions or to say hello in our QA chat: https://web.libera.chat/?settings=#libreoffice-qa Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-UntouchedBug