Problem description: Libre Office Writer freezes upon opening a particular file. If you open the attached file in MS Word and save it to the Doc format, Writer does not freeze anymore when opening the new Doc file. I checked bug 73936. Thinking it could be the same issue, I replaced all non breaking spaces with normal spaces, but that did not help. Steps to reproduce: 1. Open the attached file. Current behavior: Writer freezes and must be killed to close. Expected behavior: Writer should not freeze. Operating System: Linux (Other) Version: 4.1.4.2 release
Please don't open a bug which is reporting the exact same problem. The other bug says you can't open the file - this one says libreoffice freezes - this is the exact same issue about the same exact file. *** This bug has been marked as a duplicate of bug 73936 ***
> this is the exact same issue about the same exact file. No, it is not. Why do you think that? I see that there is no file attached. I thought I had attached a file. Did you remove the attached file? If I did not attach any file, how can you know whether the file is "the same exact file"? As I wrote in my original bug description, I do not think this is the same problem as bug 73936. The file attached to bug 73936 can be fixed by replacing all non breaking spaces with normal spaces. The file attached to this bug *cannot* be fixed by replacing non breaking spaces by normal spaces.
Created attachment 94797 [details] File that freezes Writer
It was because there was no file attached and only a link to the other bug ;) But all is well that ends well - thanks for attaching :) Marking as UNCONFIRMED as it's the appropriate status
Great, thanks for fixing the status. :)
Reproducible with LO 4.2.3.0.0+ under Ubuntu 13.10 x86-64. The file opens fine but LO starts immediately in an endless loop and it eats the whole memory. It seems that the problem could be in the page count. Indeed the status bar show an information like "459 10/11" pages. Best regards. JBF
This is almost undoubtedly a dupe - found it - adding as "see also" as I'm not 100% sure that it's the same problem but from JBF's remark - seems likely ;)
** Please read this message in its entirety before responding ** To make sure we're focusing on the bugs that affect our users today, LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed bugs which have not been touched for over a year. There have been thousands of bug fixes and commits since anyone checked on this bug report. During that time, it's possible that the bug has been fixed, or the details of the problem have changed. We'd really appreciate your help in getting confirmation that the bug is still present. If you have time, please do the following: Test to see if the bug is still present on a currently supported version of LibreOffice (4.4.2 or later) https://www.libreoffice.org/download/ If the bug is present, please leave a comment that includes the version of LibreOffice and your operating system, and any changes you see in the bug behavior If the bug is NOT present, please set the bug's Status field to RESOLVED-WORKSFORME and leave a short comment that includes your version of LibreOffice and Operating System Please DO NOT Update the version field Reply via email (please reply directly on the bug tracker) Set the bug's Status field to RESOLVED - FIXED (this status has a particular meaning that is not appropriate in this case) If you want to do more to help you can test to see if your issue is a REGRESSION. To do so: 1. Download and install oldest version of LibreOffice (usually 3.3 unless your bug pertains to a feature added after 3.3) http://downloadarchive.documentfoundation.org/libreoffice/old/ 2. Test your bug 3. Leave a comment with your results. 4a. If the bug was present with 3.3 - set version to "inherited from OOo"; 4b. If the bug was not present in 3.3 - add "regression" to keyword Feel free to come ask questions or to say hello in our QA chat: http://webchat.freenode.net/?channels=libreoffice-qa Thank you for your help! -- The LibreOffice QA Team This NEW Message was generated on: 2015-05-02
Created attachment 115708 [details] Debug with WinDBG in LO 5.0 alpha1 I'd say it's inherited. Debug attached.
Created attachment 118178 [details] File saved again in MSO doesn't freeze Writer But, it we open the same file and save again as DOCX in MSO (I did that in MSO 2010), it doesn't freeze Writer, both if saved as compatible or not.
Created attachment 123934 [details] Debug with Procdump+WinDBG in LO 5.2+ This debug is different, I can't say why, how I did it before. For the sake of search: utllo.dll ImplKillTrailing. FOLLOWUP_IP: utllo!ImplKillTrailing+33 [c:\cygwin\home\tinderbox\master\unotools\source\config\fontcfg.cxx @ 661] 6760e1f3 833900 cmp dword ptr [ecx],0
Repro with: Version: 5.4.0.0.alpha0+ Build ID: b894104a0b02a9b074c76feb925389d7bee6a493 CPU Threads: 4; OS Version: Windows 6.19; UI Render: default; TinderBox: Win-x86@39, Branch:master, Time: 2016-12-10_01:00:52 Locale: nl-NL (nl_NL); Calc: CL
Doesn't freeze with 5.4.1 and 6.0+