Created attachment 99599 [details] the error message in german Problem description: As mentioned in the subject title, i can't install libreoffice versions newer than 4.1.3 with the last failed try on versoin 4.2.4 I did the checksum test within 7zip but no error occured Steps to reproduce: 1. installation stops when the stup tries to copy some files (at least it is telling me that) Current behavior: I have to stick with version 4.1.3, which is a little bit frustrating, because i want to be up to date. Expected behavior: i just want to install libreoffice Operating System: Windows 7 Version: 4.2.4.2 release
Could you please check md5/sha checksums of your download? http://download.documentfoundation.org/libreoffice/stable/4.2.4/win/x86/LibreOffice_4.2.4_Win_x86.msi.mirrorlist
Hello, I installed version 4.3.1.2 without problems on win7. Please, could you test with newer version? Setting bug as needinfo, set as unconfirmed again if problem still occurs in newer version. Thank you.
Dear Bug Submitter, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INVALID due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team
Had same error upon trying to install 4.3.7 which was originally running. Now have no working LibreOffice!
(In reply to Fred W. Bergmann from comment #4) > Had same error upon trying to install 4.3.7 which was originally running. > Now have no working LibreOffice! Please Download the files again (if you get the error twice, try another download mirror) Confirm the checksum of the files
Never had this problem ever, and I install LibreOffice *every* *new* *release* on at least four Windws machines (from Vista to 8). Please download the files again, check the md5/sha checksums of the downloaded files, and report back. Setting the status as NEEDINFO again.
Dear Bug Submitter, Please read this message in its entirety before proceeding. Your bug report is being closed as INVALID due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker -- The LibreOffice QA Team This INVALID Message was generated on: 2015-05-06 Warm Regards, QA Team
I tried to install the latest version 5.0.1 even downloaded multiple times from different mirrors but gives the same error. I even tried to install still version 4.4.5 but same error arises. Installation failure with error code 1335, problem with libroffice1.cab
status NEW because of confirmation by another user in the previous comment I also revert status to 4.2.4 which is the earliest version the bug was reproduced
** Please read this message in its entirety before responding ** To make sure we're focusing on the bugs that affect our users today, LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed bugs which have not been touched for over a year. There have been thousands of bug fixes and commits since anyone checked on this bug report. During that time, it's possible that the bug has been fixed, or the details of the problem have changed. We'd really appreciate your help in getting confirmation that the bug is still present. If you have time, please do the following: Test to see if the bug is still present on a currently supported version of LibreOffice (5.2.7 or 5.3.3 https://www.libreoffice.org/download/ If the bug is present, please leave a comment that includes the version of LibreOffice and your operating system, and any changes you see in the bug behavior If the bug is NOT present, please set the bug's Status field to RESOLVED-WORKSFORME and leave a short comment that includes your version of LibreOffice and Operating System Please DO NOT Update the version field Reply via email (please reply directly on the bug tracker) Set the bug's Status field to RESOLVED - FIXED (this status has a particular meaning that is not appropriate in this case) If you want to do more to help you can test to see if your issue is a REGRESSION. To do so: 1. Download and install oldest version of LibreOffice (usually 3.3 unless your bug pertains to a feature added after 3.3) http://downloadarchive.documentfoundation.org/libreoffice/old/ 2. Test your bug 3. Leave a comment with your results. 4a. If the bug was present with 3.3 - set version to "inherited from OOo"; 4b. If the bug was not present in 3.3 - add "regression" to keyword Feel free to come ask questions or to say hello in our QA chat: http://webchat.freenode.net/?channels=libreoffice-qa Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-UntouchedBug-20170522
*** Bug 107908 has been marked as a duplicate of this bug. ***
*** Bug 107032 has been marked as a duplicate of this bug. ***
error 1335 'libreoffice1.cab' corrupt and internal error 2350, Windows 10 1803 64Bit updated.
@Mike, I thought you could be interested in this issue...
(In reply to Xisco Faulí from comment #15) > @Mike, I thought you could be interested in this issue... No. The issue is strongly specific to some boxes, and not specific to installed software. The error is seen for any software (google for "error 1335 cab corrupt"), and attributed to multitude of problems ranging from broken downloads, to memory corruption, to antivirus intervention, and more. I don't believe we can call this a bug of LibreOffice, given that if our MSIs were broken, we would be overwhelmed with *millions* of failure reports. In some cases, it could be a broken mirror (but not like reported in comment 8, where several mirrors were tried). In every case, it's helpful to mention exact mirror used for download, so that others could test that mirror and decide if that specific package on that specific mirror needs attention. Other from this, my take is NOTOURBUG.
(In reply to Daniel Pablo Sheng from comment #13) > error 1335 'libreoffice1.cab' corrupt and internal error 2350, Windows 10 > 1803 64Bit updated. @Daniel, which mirror did you use ?
Since Daniel didn't respond, we may close this one. I think we may add "Installation failure?" link to https://www.libreoffice.org/download/download/ with an instruction to first check hash, sufficient space, download mirror, anti-virus.
In See Also Bug 121749 issue was likely browser. As Mike explained, it's mainly some other issue, not LO.
(In reply to Timur from comment #18) > I think we may add "Installation failure?" link to > https://www.libreoffice.org/download/download/ with an instruction to first > check hash, sufficient space, download mirror, anti-virus. Just wanted to add that we have a FAQ on this [1], so if someone (infra?) wants, it could be used as the suggested link. [1] https://wiki.documentfoundation.org/Faq/General/General_Installation_Issues_(Windows)