Bug 84456 - Installer Warning 1946 on creating shortcuts on upgrade
Summary: Installer Warning 1946 on creating shortcuts on upgrade
Status: NEW
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Installation (show other bugs)
(earliest affected) release
Hardware: x86 (IA32) Windows (All)
: lowest trivial
Assignee: Not Assigned
URL: http://support.microsoft.com/kb/2745126
: 142322 (view as bug list)
Depends on:
Blocks: Installer-Windows
  Show dependency treegraph
Reported: 2014-09-29 09:18 UTC by David Clayton
Modified: 2024-02-23 03:14 UTC (History)
4 users (show)

See Also:
Crash report or crash signature:

Warning 1946 (55.38 KB, image/jpeg)
2014-09-29 09:18 UTC, David Clayton
warning during upgrade to 6.0.1 on Windows 10 (9.37 KB, image/png)
2018-02-26 03:19 UTC, skierpage
Web page detail (13.35 KB, image/jpeg)
2018-03-30 07:24 UTC, DDRitter

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Description David Clayton 2014-09-29 09:18:38 UTC
Created attachment 107050 [details]
Warning 1946

Windows 7 x86 with LO 3.2.1 installed. run the installer for 3.2.2 (for an update installation) and on 'creating shortcuts' the installer brings Warning 1946 Property 'System.AppUserModelID' for shortcut 'LibreOffice Writer.ink' could not be set. as per attached screen grab. Once acknowledged, the install completes without problem.
Comment 1 Buovjaga 2014-11-09 19:21:09 UTC
I have to change this to UNCONFIRMED, because we need someone to reproduce the problem before setting to NEW.
Comment 2 William Phelps 2014-12-22 21:30:33 UTC
I experienced this problem on Windows 7 AMD64 with a 4.3.4 installation; so, I checked around.  This problem can appear on any edition of Windows 7 and is caused by the installation parameters. See Microsoft's KB 2745126.
Comment 3 QA Administrators 2016-01-17 20:01:55 UTC Comment hidden (obsolete)
Comment 4 David Clayton 2016-01-18 08:56:44 UTC
Doesn't seem to have been an issue with the last few releases (5.x). Now on no changes to Windows 7.
Comment 5 William Phelps 2016-01-20 18:46:09 UTC
LibreOffice on Windows 7 Professional SP1 64-bit
Comment 6 skierpage 2018-02-26 03:18:58 UTC
Hi, I had installed on x86 Windows 10 Pro (now running version 1709), and I installed LibreOffice from the .msi. During install I got almost exactly the same alert,

"Warning 1946, Property 'System.AppUserModel.ID' for the shortcut 'LibreOffice 6.0.lnk' could not be set."

different shortcut and it's happening on Windows 10. So I reopened this bug, hope that's OK. The Microsoft URL in this bug still only mentions Windows 7.

https://ask.libreoffice.org/en/question/69110/how-does-the-following-warning-message-impact-use-of-the-application-i-got-it-during-installation-warning-1946-property-systemappusermodelid-for/ and http://nabble.documentfoundation.org/libreoffice-4-1-4-2-install-problem-td4091803.html mention this warning.
Comment 7 skierpage 2018-02-26 03:19:34 UTC
Created attachment 140144 [details]
warning during upgrade to 6.0.1 on Windows 10
Comment 8 DDRitter 2018-03-30 07:24:52 UTC
Created attachment 140970 [details]
Web page detail
Comment 9 DDRitter 2018-03-30 07:26:02 UTC
Comment on attachment 140970 [details]
Web page detail

I had the same warning on windows 10. I just did some digging and it seems that it's just safe to ignore. The installation will work propertly.

Comment 10 Mike Kaganski 2018-04-04 09:48:50 UTC
The System.AppUserModel.ID property is available on all supported platforms (including Windows 7, and of course on Win10) [1]. So the cited page is not relevant here.

I could try to guess a randomly corrupted user system (which would answer why the problem is only reported a few times, given millions of installations using MSI in these years).

[1] https://msdn.microsoft.com/en-us/library/dd391569
Comment 11 QA Administrators 2019-04-05 02:59:46 UTC Comment hidden (obsolete)
Comment 12 Garry Williams 2021-03-18 05:29:10 UTC
2021-18-03 downloaded LibreOffice for windows x86_64 (windows 7) and had the message: Warning 1946 Property 'System.AppUserModel.ID' for shortcut 'LibreOffice Writer.ink' could not be set.  Acknowledged warning and install continued OK.
Comment 13 Mike Kaganski 2021-03-19 08:15:07 UTC
According to some Internet sources [1], this happens for shortcuts that were pinned to Windows Taskbar.

[1] https://support.verbum.com/hc/en-us/articles/360016753971-Warning-1946-or-1909
Comment 14 Mike Kaganski 2021-05-17 03:38:42 UTC
*** Bug 142322 has been marked as a duplicate of this bug. ***
Comment 15 jb@stoneyport.uk 2022-02-21 02:55:59 UTC
Downloaded LO from https://www.libreoffice.org/download/download/
Rec'd 'Warning 1946' upon installing LO7.2.5 just now (Feb 21 2022).
The installation ran to completion and said "installed successfully" which is a bit confusing having been given a 'warning'. ;)

How important is the warning to the correct functioning of the software?

My PC runs W7 x86 Pro with Service Pack 1 build 7601.
No probs running previous versions of LO over many years.
Last version I ran was 7.1.8
Comment 16 QA Administrators 2024-02-23 03:14:56 UTC
Dear David Clayton,

To make sure we're focusing on the bugs that affect our users today, LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed bugs which have not been touched for over a year.

There have been thousands of bug fixes and commits since anyone checked on this bug report. During that time, it's possible that the bug has been fixed, or the details of the problem have changed. We'd really appreciate your help in getting confirmation that the bug is still present.

If you have time, please do the following:

Test to see if the bug is still present with the latest version of LibreOffice from https://www.libreoffice.org/download/

If the bug is present, please leave a comment that includes the information from Help - About LibreOffice.
If the bug is NOT present, please set the bug's Status field to RESOLVED-WORKSFORME and leave a comment that includes the information from Help - About LibreOffice.

Please DO NOT

Update the version field
Reply via email (please reply directly on the bug tracker)
Set the bug's Status field to RESOLVED - FIXED (this status has a particular meaning that is not 
appropriate in this case)

If you want to do more to help you can test to see if your issue is a REGRESSION. To do so:
1. Download and install oldest version of LibreOffice (usually 3.3 unless your bug pertains to a feature added after 3.3) from https://downloadarchive.documentfoundation.org/libreoffice/old/

2. Test your bug
3. Leave a comment with your results.
4a. If the bug was present with 3.3 - set version to 'inherited from OOo';
4b. If the bug was not present in 3.3 - add 'regression' to keyword

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QA Team