For my job, I typically dump data to .csv files, then import that data into a spreadsheet with anchored formulas. Everything worked as expected up through 4.3.6.2, but with newer versions of LibreOffice [tested 4.4.1 & 4.4.2], I've noticed the program always has an unexpected shutdown whenever I try and copy/paste several cells of data. This unfortunately makes the newer versions of LO Calc unusable to me at my workplace. The bug may have appeared before 4.4.1, but I have not tested earlier versions. All I know is the latest and greatest versions coming out touted as stable have this horrific bug.
Hello Robert, Thank you for reporting the bug. Please attach a sample document, as this makes it easier for us to verify the bug. I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' once the requested document is provided. (Please note that the attachment will be public, remove any sensitive information before attaching it. See https://wiki.documentfoundation.org/QA/FAQ#How_can_I_eliminate_confidential_data_from_a_sample_document.3F for help on how to do so.) I have not problems with copy/paste in LO 4.4.1.2, win7.
Created attachment 114656 [details] A Work in Process Spreadsheet This file is fine by itself... but the data in the firm tab [3rd tab over - at the bottom] needs to be updated with the .csv data from the next attachment..; At which time, LibreOffice force closes or does an unexpected shutdown.
Created attachment 114657 [details] The data to import to the spreadsheet This is the data.. pop it open, select it all.. then copy paste it to the ods. I get a shutdown every time with newer LO Calc versions.
save [link as] the data [2nd file] as csv I suppose, or it might just pop open on you.
I can copy, paste data from csv file without crash. I opened csv file in Calc and copied data from Calc. LO 4.4.1.2, win7. To be certain the reported issue is not related to corruption in the user profile, could you rename this LibreOffice user directory ( see https://wiki.documentfoundation.org/UserProfile#Default_location or http://ask.libreoffice.org/en/question/903/where-are-the-libreoffice-data-profile-files/ ) and re-test?
re-installed latest and greatest [LO 4.4.2], renamed user directory [to user-old], started LO and went through selecting data from csv and then pasting it to ods.. and again.. immediate shutdown. I would think its related to this being a xeon machine, but my laptop has the same behavior.
Created attachment 114672 [details] lil screenie of error I get upon pasting [from one file to the next]
noticed the Windows Task Manager keeps LO in memory even after this screenie. I manually ended task, and it said Unknown SEH Exception [before ending]. Teach me to be a LO logcat jedi, and I'll run you more detailed error logs.
(In reply to Robert Sink from comment #8) > noticed the Windows Task Manager keeps LO in memory even after this > screenie. I manually ended task, and it said Unknown SEH Exception [before > ending]. Teach me to be a LO logcat jedi, and I'll run you more detailed > error logs. Great! Take a look here - https://wiki.documentfoundation.org/How_to_get_a_backtrace_with_WinDbg
(180.1b8): C++ EH exception - code e06d7363 (first chance) ModLoad: 00000000`72570000 00000000`72580000 C:\Windows\SysWOW64\OpenCL.dll ModLoad: 00000000`192d0000 00000000`1a9e2000 C:\Windows\SysWOW64\amdocl.dll ModLoad: 00000000`71930000 00000000`71a1b000 C:\Windows\SysWOW64\dbghelp.dll ModLoad: 00000000`6dd10000 00000000`6dd42000 C:\Windows\SysWOW64\winmm.dll ModLoad: 00000000`62500000 00000000`6250b000 C:\Windows\SysWOW64\atigktxx.dll ModLoad: 00000000`08e70000 00000000`091d5000 C:\Windows\SysWOW64\atiumdva.dll ModLoad: 00000000`07d10000 00000000`07d4d000 C:\Windows\SysWOW64\atiadlxy.dll ModLoad: 00000000`6e450000 00000000`6e45d000 C:\Windows\SysWOW64\WTSAPI32.dll (180.1b8): Access violation - code c0000005 (first chance) First chance exceptions are reported before any exception handling. This exception may be expected and handled. 00000000 ?? ??? 0:000:x86> g (180.1b8): C++ EH exception - code e06d7363 (first chance) (180.1b8): C++ EH exception - code e06d7363 (first chance) ntdll!ZwTerminateProcess+0xa: 00000000`76ee157a c3 ret
hope that's worthwhile.. 1st experience using WinDBG.. but I think I followed the howto correctly.
0:000:x86> !analyze -v *** WARNING: Unable to verify checksum for C:\Windows\SysWOW64\amdocl.dll *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Windows\SysWOW64\amdocl.dll - ******************************************************************************* * * * Exception Analysis * * * ******************************************************************************* *** WARNING: Unable to verify checksum for C:\Windows\SysWOW64\OpenCL.dll *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Windows\SysWOW64\OpenCL.dll - *** ERROR: Symbol file could not be found. Defaulted to export symbols for opencllo.dll - *** ERROR: Symbol file could not be found. Defaulted to export symbols for sclo.dll - *** ERROR: Symbol file could not be found. Defaulted to export symbols for sfxlo.dll - *** ERROR: Symbol file could not be found. Defaulted to export symbols for tllo.dll - *** ERROR: Symbol file could not be found. Defaulted to export symbols for vcllo.dll - *** ERROR: Symbol file could not be found. Defaulted to export symbols for sofficeapp.dll - *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files (x86)\LibreOffice 4\program\soffice.bin - *** ERROR: Symbol file could not be found. Defaulted to export symbols for sal3.dll - *** ERROR: Symbol file could not be found. Defaulted to export symbols for salhelper3MSC.dll - *** ERROR: Symbol file could not be found. Defaulted to export symbols for lnglo.dll - *** ERROR: Symbol file could not be found. Defaulted to export symbols for sysdtrans.dll - *** ERROR: Symbol file could not be found. Defaulted to export symbols for updchklo.dll - GetPageUrlData failed, server returned HTTP status 404 URL requested: http://watson.microsoft.com/StageOne/soffice_bin/4_4_2_2/55144c5f/unknown/0_0_0_0/bbbbbbb4/c0000005/00000000.htm?Retriage=1 FAULTING_IP: +7026890 00000000 ?? ??? EXCEPTION_RECORD: ffffffffffffffff -- (.exr 0xffffffffffffffff) ExceptionAddress: 0000000000000000 ExceptionCode: c0000005 (Access violation) ExceptionFlags: 00000000 NumberParameters: 2 Parameter[0]: 0000000000000008 Parameter[1]: 0000000000000000 Attempt to execute non-executable address 0000000000000000 FAULTING_THREAD: 0000000000001a40 PROCESS_NAME: soffice.bin ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. EXCEPTION_PARAMETER1: 0000000000000008 EXCEPTION_PARAMETER2: 0000000000000000 WRITE_ADDRESS: 0000000000000000 FOLLOWUP_IP: +7026890 00000000 ?? ??? FAILED_INSTRUCTION_ADDRESS: +7026890 00000000 ?? ??? MOD_LIST: <ANALYSIS/> NTGLOBALFLAG: 0 APPLICATION_VERIFIER_FLAGS: 0 BUGCHECK_STR: APPLICATION_FAULT_SOFTWARE_NX_FAULT_NULL_ZEROED_STACK PRIMARY_PROBLEM_CLASS: SOFTWARE_NX_FAULT_NULL DEFAULT_BUCKET_ID: SOFTWARE_NX_FAULT_NULL STACK_TEXT: WARNING: Frame IP not in any known module. Following frames may be wrong. 0172db80 1737f938 09b187b0 00000000 0172dba4 0x0 0172db9c 174ac76f 09b187b0 0172dbb4 09b187b0 amdocl+0x3f938 0172dbbc 174acbfa 09b187b0 00000000 099e7f78 amdocl!clGetSamplerInfo+0x29d4f 0172dbe8 174ae190 0172dc00 00000000 099e7f78 amdocl!clGetSamplerInfo+0x2a1da 0172dc04 174b614a 00000000 00000000 767dcee9 amdocl!clGetSamplerInfo+0x2b770 0172dc2c 174b621a 174a516c 17478300 00000020 amdocl!clGetSamplerInfo+0x3372a 0172dcb0 174a5356 17478300 17487a41 17478310 amdocl!clGetSamplerInfo+0x337fa 0172dcdc 17478321 0172dd10 63271081 00000000 amdocl!clGetSamplerInfo+0x22936 0172dce4 63271081 00000000 00000000 0172dd0c amdocl!clIcdGetPlatformIDsKHR+0x11 0172dd10 63273f37 0172dd28 12d8dfa4 102c961c OpenCL+0x1081 0172e13c 63271219 102c961c 0172e190 511508b9 OpenCL!clGetExtensionFunctionAddress+0x8b7 0172e148 511508b9 00000000 00000000 0172e180 OpenCL!clGetPlatformIDs+0x9 0172e190 51151bb8 04886476 12d8dfa4 102c961c opencllo!opencl::fillOpenCLInfo+0xa9 0172e20c 0f6e1ccb 102c961c 00000001 00000000 opencllo!opencl::switchOpenCLDevice+0x38 0172e23c 0f6e07e7 102c961c 00000001 00000000 sclo!sc::FormulaGroupInterpreter::switchOpenCLDevice+0xdb 0172e26c 0f5ea456 048864ad 12d8df88 05286520 sclo!sc::FormulaGroupInterpreter::getStatic+0x87 0172e2c8 0f5e9f07 00000005 12d8df88 12ee77cc sclo!ScFormulaCell::InterpretFormulaGroup+0x106 0172e324 0f5eb64f 12ee77c8 0f45634f 12f1ede4 sclo!ScFormulaCell::Interpret+0x157 0172e34c 0f456df3 0172e39c 12dd5390 0172e414 sclo!ScFormulaCell::IsMultilineResult+0x3f 0172e454 0f45716e 0172e478 12dd5390 00000005 sclo!ScRefCellValue::swap+0x3c743 0172e49c 0f472452 0172e528 12dd5390 00000005 sclo!ScRefCellValue::swap+0x3cabe 0172e578 0f48e881 00000005 00000005 0172e600 sclo!ScCompiler::GetPos+0x2e2 0172e668 0f62a6c0 0172e744 00000005 01000078 sclo!ScConditionEntry::GetOperation+0x8d1 0172e69c 0f62b899 0172e744 12dd4e60 00000005 sclo!ScSubTotalParam::SetSubTotals+0x3a00 0172e6fc 0f5312ef 0172e744 00000005 00000078 sclo!ScSubTotalParam::SetSubTotals+0x4bd9 0172e71c 0fc7ae4c 0172e744 00000005 00000078 sclo!ScDocument::SetOptimalHeight+0x3f 0172e7e0 0fc85369 00000001 00000000 04886ded sclo!ScViewData::WriteUserDataSequence+0x376c 0172eb88 0fbcca12 123908ff 12e047b0 00000000 sclo!ScViewFunc::PasteFromClip+0x1389 0172ebf8 0fbbdebf 123908ff 12390048 00000001 sclo!ScTokenConversion::ConvertToTokenSequence+0x2a2f2 0172f698 0fbb800e 0172f854 0172f6f4 53a2788d sclo!ScTokenConversion::ConvertToTokenSequence+0x1b79f 0172f6a4 53a2788d 12d78330 0172f854 05de5c2c sclo!ScTokenConversion::ConvertToTokenSequence+0x158ee 0172f6f4 53a2b2db 12d78330 0001d800 0172f854 sfxlo!SfxDispatcher::Call_Impl+0x24d 0172f728 53a1d3a4 12d78330 102b9690 0172f854 sfxlo!SfxDispatcher::_Execute+0x6b 0172f784 53a6244f 0172f854 102b9690 12d78330 sfxlo!SfxBindings::Execute_Impl+0x2e4 0172f8b0 53a628ad 0543a0b8 057becd0 0172f930 sfxlo!ThumbnailView::updateItems+0x6dcf 0172f8f4 53a1fa9f 00000000 057becd0 0172f930 sfxlo!ThumbnailView::updateItems+0x722d 0172f940 53a1e55e 057bed00 0172f95c 602f4781 sfxlo!SfxBindings::StartUpdate_Impl+0xcf 0172f94c 602f4781 057becd0 057bed00 0172f984 sfxlo!SfxBindings::LinkStubNextJob_Impl+0x1e 0172f95c 55d46d7a 057bed00 55d469f3 002207b0 tllo!Link::Call+0x11 0172f984 55dbc54a 00000000 00000000 55dba7da vcllo!Timer::Timeout+0xa 0172f9bc 55dba8e0 0003092e 000004a2 00000000 vcllo!vcl::OpenTTFontBuffer+0x1946a 0172fa08 765062fa 0003092e 000004a2 00000000 vcllo!vcl::OpenTTFontBuffer+0x17800 0172fa34 76506d3a 55dba880 0003092e 000004a2 USER32!InternalCallWinProc+0x23 0172faac 765077c4 00000000 55dba880 0003092e USER32!UserCallWinProcCheckWow+0x109 0172fb0c 7650788a 55dba880 00000000 0172fb50 USER32!DispatchMessageWorker+0x3bc 0172fb1c 55dba2b4 0172fb34 002230d8 00000001 USER32!DispatchMessageW+0xf 0172fb50 55dbab43 00223001 00000000 56071720 vcllo!vcl::OpenTTFontBuffer+0x171d4 0172fb74 55d3e4a9 00223001 00000000 04ffc0f4 vcllo!vcl::OpenTTFontBuffer+0x17a63 0172fd1c 55d44c74 00000000 00000001 55d45029 vcllo!Application::Execute+0x69 0172fd34 632bc2f0 05de5748 001d3663 632f3378 vcllo!DeInitVCL+0x634 0172fd8c 00b5101e 001d3663 00b512af 00b50000 sofficeapp!soffice_main+0x80 0172fde0 766a338a 7efde000 0172fe2c 770a9f72 soffice+0x101e 0172fdec 770a9f72 7efde000 77465660 00000000 KERNEL32!BaseThreadInitThunk+0xe 0172fe2c 770a9f45 00b51183 7efde000 00000000 ntdll_77070000!__RtlUserThreadStart+0x70 0172fe44 00000000 00b51183 7efde000 00000000 ntdll_77070000!_RtlUserThreadStart+0x1b SYMBOL_NAME: ANALYSIS_INCONCLUSIVE FOLLOWUP_NAME: MachineOwner IMAGE_NAME: Unknown_Image DEBUG_FLR_IMAGE_TIMESTAMP: 0 STACK_COMMAND: ~0s ; kb FAILURE_BUCKET_ID: SOFTWARE_NX_FAULT_NULL_c0000005_Unknown_Image!Unloaded BUCKET_ID: X64_APPLICATION_FAULT_SOFTWARE_NX_FAULT_NULL_ZEROED_STACK_NULL_IP_ANALYSIS_INCONCLUSIVE MODULE_NAME: ANALYSIS_INCONCLUSIVE WATSON_STAGEONE_URL: http://watson.microsoft.com/StageOne/soffice_bin/4_4_2_2/55144c5f/unknown/0_0_0_0/bbbbbbb4/c0000005/00000000.htm?Retriage=1 Followup: MachineOwner ---------
lemme know if you want me to procdump it and run it through as well.
for giggles I tried procdump.. keep getting Dump count not reached. for this particular crash; so, I'd need to brush up on the command line flags to try and force something I suppose. Anyway, I tried.
perhaps instead of the -h flag, I should try -t64; as, it's a 64 bit process and we want to capture termination error...
hmmm.. welp.. other procdump files write immediately and don't give me time to reproduce error.. I'll chalk this up to my greenness with procdump [and windows debugging in general].
Backtrace suggests that this is OpenCL related - linking another bug for "amdocl" (bug 89844)
just to follow up. An update to my video card drivers fixed the issue. :) Thanks for looking at it with me.