To create a hyperlink, if the target document has a PDF type without summary, LO start a dead loop with 100% charge of the CPU. To reproduce : 1. Download the file : http://eduscol.education.fr/sti/sites/eduscol.education.fr.sti/files/ressources/techniques/4808/4808-think-grid-10-en.pdf. 2. Open Writer and insert a hyperlink on the document 4808-think-grid-10-en.pdf. In the dialogue box, choose a Target in Document. 3. LO start a high load activity with never stop. Expected : If there are none summary in the target PDF document, LO should say that.
Repro. Win 7 Pro 64-bit, Version: 5.0.1.2 (32-bit) Build ID: 81898c9f5c0d43f3473ba111d7b351050be20261 Locale: fi-FI (fi_FI)
With Version: 5.1.0.1 Build ID: bcace328aabc4c8c10b56daa87da0a2ee6579b5a, on AMD A4-5300 APU and Debian 8.2 (amd64), this issue is still present but after about 3 minutes, the hyperlink can be created. Also, when I open the PDF document in LO, the operation takes at least 3 minutes, but now the operation is completed. Also, the quality of the conversion of this PDF is very bad with a great mix of the layouts. I conclude that the bad performance of the conversion of this PDF is the cause of this issue.
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With the 5.2.4 release, the issue is partially fixed. Now, the hyperlink is created in about one minute. But several actions during the creation takes one minute for each. So the issue is now a performance issue. I get a hyperlink as file:///tmp/4808-think-grid-10-en.pdf#Diapo 5, for example. I saw another issue : clicking on this link open the PDF file but not on the Diapo 5.
** Please read this message in its entirety before responding ** To make sure we're focusing on the bugs that affect our users today, LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed bugs which have not been touched for over a year. There have been thousands of bug fixes and commits since anyone checked on this bug report. During that time, it's possible that the bug has been fixed, or the details of the problem have changed. We'd really appreciate your help in getting confirmation that the bug is still present. If you have time, please do the following: Test to see if the bug is still present with the latest version of LibreOffice from https://www.libreoffice.org/download/ If the bug is present, please leave a comment that includes the information from Help - About LibreOffice. If the bug is NOT present, please set the bug's Status field to RESOLVED-WORKSFORME and leave a comment that includes the information from Help - About LibreOffice. Please DO NOT Update the version field Reply via email (please reply directly on the bug tracker) Set the bug's Status field to RESOLVED - FIXED (this status has a particular meaning that is not appropriate in this case) If you want to do more to help you can test to see if your issue is a REGRESSION. To do so: 1. Download and install oldest version of LibreOffice (usually 3.3 unless your bug pertains to a feature added after 3.3) from http://downloadarchive.documentfoundation.org/libreoffice/old/ 2. Test your bug 3. Leave a comment with your results. 4a. If the bug was present with 3.3 - set version to 'inherited from OOo'; 4b. If the bug was not present in 3.3 - add 'regression' to keyword Feel free to come ask questions or to say hello in our QA chat: https://kiwiirc.com/nextclient/irc.freenode.net/#libreoffice-qa Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-UntouchedBug
This bug is still present in Version: 6.1.0.3 Build ID: efb621ed25068d70781dc026f7e9c5187a4decd1 Threads CPU : 2; OS : Linux 4.9; UI Render : par défaut; VCL: gtk2; Locale : fr-FR (fr_FR.utf8); Calc: group threaded
Dear Rpnpif, To make sure we're focusing on the bugs that affect our users today, LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed bugs which have not been touched for over a year. There have been thousands of bug fixes and commits since anyone checked on this bug report. During that time, it's possible that the bug has been fixed, or the details of the problem have changed. We'd really appreciate your help in getting confirmation that the bug is still present. If you have time, please do the following: Test to see if the bug is still present with the latest version of LibreOffice from https://www.libreoffice.org/download/ If the bug is present, please leave a comment that includes the information from Help - About LibreOffice. If the bug is NOT present, please set the bug's Status field to RESOLVED-WORKSFORME and leave a comment that includes the information from Help - About LibreOffice. Please DO NOT Update the version field Reply via email (please reply directly on the bug tracker) Set the bug's Status field to RESOLVED - FIXED (this status has a particular meaning that is not appropriate in this case) If you want to do more to help you can test to see if your issue is a REGRESSION. To do so: 1. Download and install oldest version of LibreOffice (usually 3.3 unless your bug pertains to a feature added after 3.3) from http://downloadarchive.documentfoundation.org/libreoffice/old/ 2. Test your bug 3. Leave a comment with your results. 4a. If the bug was present with 3.3 - set version to 'inherited from OOo'; 4b. If the bug was not present in 3.3 - add 'regression' to keyword Feel free to come ask questions or to say hello in our QA chat: https://kiwiirc.com/nextclient/irc.freenode.net/#libreoffice-qa Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-UntouchedBug
Dear Rpnpif, To make sure we're focusing on the bugs that affect our users today, LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed bugs which have not been touched for over a year. There have been thousands of bug fixes and commits since anyone checked on this bug report. During that time, it's possible that the bug has been fixed, or the details of the problem have changed. We'd really appreciate your help in getting confirmation that the bug is still present. If you have time, please do the following: Test to see if the bug is still present with the latest version of LibreOffice from https://www.libreoffice.org/download/ If the bug is present, please leave a comment that includes the information from Help - About LibreOffice. If the bug is NOT present, please set the bug's Status field to RESOLVED-WORKSFORME and leave a comment that includes the information from Help - About LibreOffice. Please DO NOT Update the version field Reply via email (please reply directly on the bug tracker) Set the bug's Status field to RESOLVED - FIXED (this status has a particular meaning that is not appropriate in this case) If you want to do more to help you can test to see if your issue is a REGRESSION. To do so: 1. Download and install oldest version of LibreOffice (usually 3.3 unless your bug pertains to a feature added after 3.3) from https://downloadarchive.documentfoundation.org/libreoffice/old/ 2. Test your bug 3. Leave a comment with your results. 4a. If the bug was present with 3.3 - set version to 'inherited from OOo'; 4b. If the bug was not present in 3.3 - add 'regression' to keyword Feel free to come ask questions or to say hello in our QA chat: https://kiwiirc.com/nextclient/irc.freenode.net/#libreoffice-qa Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-UntouchedBug
Last try with LO Version: 7.0.4.2 Build ID: 00(Build:2) CPU threads: 4; OS: Linux 5.10; UI render: default; VCL: gtk3 Locale: fr-FR (fr_FR.UTF-8); Langue IHM : fr-FR Debian package version: 1:7.0.4_rc2-1~bpo10+2 Calc: threaded Result: Same issue. I noted that this issue can be reproduced when simply I opened directly this file in LO. The operation of opening ever failed in an infinite loop. So I think that the initial report of this issue do an opening of the file.
Created attachment 174746 [details] PDF file for link target Let's attach it so it doesn't get lost
Created attachment 174747 [details] Perf flamegraph Lots of time spent in SfxBroadcaster at least Version: 7.3.0.0.alpha0+ / LibreOffice Community Build ID: eae0636311d3a1b3a1af58a3e4df686b55afa3fa CPU threads: 8; OS: Linux 5.13; UI render: default; VCL: kf5 (cairo+xcb) Locale: fi-FI (fi_FI.UTF-8); UI: en-US Calc: threaded
The perf trace was taken with the original steps of starting to create a hyperlink
Dear Rpnpif, To make sure we're focusing on the bugs that affect our users today, LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed bugs which have not been touched for over a year. There have been thousands of bug fixes and commits since anyone checked on this bug report. During that time, it's possible that the bug has been fixed, or the details of the problem have changed. We'd really appreciate your help in getting confirmation that the bug is still present. If you have time, please do the following: Test to see if the bug is still present with the latest version of LibreOffice from https://www.libreoffice.org/download/ If the bug is present, please leave a comment that includes the information from Help - About LibreOffice. If the bug is NOT present, please set the bug's Status field to RESOLVED-WORKSFORME and leave a comment that includes the information from Help - About LibreOffice. Please DO NOT Update the version field Reply via email (please reply directly on the bug tracker) Set the bug's Status field to RESOLVED - FIXED (this status has a particular meaning that is not appropriate in this case) If you want to do more to help you can test to see if your issue is a REGRESSION. To do so: 1. Download and install oldest version of LibreOffice (usually 3.3 unless your bug pertains to a feature added after 3.3) from https://downloadarchive.documentfoundation.org/libreoffice/old/ 2. Test your bug 3. Leave a comment with your results. 4a. If the bug was present with 3.3 - set version to 'inherited from OOo'; 4b. If the bug was not present in 3.3 - add 'regression' to keyword Feel free to come ask questions or to say hello in our QA chat: https://web.libera.chat/?settings=#libreoffice-qa Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-UntouchedBug
Hello, I think that this issue was fixed at least partially. My tests with LO 7.4.7-1~bpo11+1 from Debian give me acceptable duration (one or two minutes) but long. I see that the occupied memory has about a 1GB or more size that seems big to me but not worrying. Regards.
(In reply to Rpnpif from comment #14) > Hello, > > I think that this issue was fixed at least partially. My tests with LO > 7.4.7-1~bpo11+1 from Debian give me acceptable duration (one or two minutes) > but long. > > I see that the occupied memory has about a 1GB or more size that seems big > to me but not worrying. For me with an Intel i7 desktop computer from 2016 it took about 10 seconds, so seems acceptable. Arch Linux 64-bit, X11 Version: 7.6.0.3 (X86_64) / LibreOffice Community Build ID: 60(Build:3) CPU threads: 8; OS: Linux 6.4; UI render: default; VCL: kf5 (cairo+xcb) Locale: fi-FI (fi_FI.UTF-8); UI: en-US 7.6.0-2 Calc: threaded