Bug 95639 - Recent Intel driver update breaks OpenGL under Windows
Summary: Recent Intel driver update breaks OpenGL under Windows
Status: RESOLVED FIXED
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: graphics stack (show other bugs)
Version:
(earliest affected)
5.0.3.2 release
Hardware: x86-64 (AMD64) Windows (All)
: medium major
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
: 95590 95715 95782 95834 96068 96071 96081 96141 96233 96463 96468 96497 96626 (view as bug list)
Depends on:
Blocks: VCL-OpenGL
  Show dependency treegraph
 
Reported: 2015-11-06 15:36 UTC by momendo
Modified: 2016-02-11 15:50 UTC (History)
16 users (show)

See Also:
Crash report or crash signature:


Attachments
Screenshot of screen corruption (1.13 MB, image/png)
2015-11-06 15:36 UTC, momendo
Details
Updated Intel Graphics driver: 20.19.15.4326 (1.05 MB, image/png)
2015-11-29 19:58 UTC, momendo
Details

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Description momendo 2015-11-06 15:36:38 UTC
Created attachment 120328 [details]
Screenshot of screen corruption

I get black graphics over most of the Write UI with the OpenGL rendering enabled.


Intel VGA Driver
15.40.10.64.4300

http://www.gigabyte.us/products/product-page.aspx?pid=5479#dl
http://download.gigabyte.us/FileList/Driver/mb_driver_vga_intel_64_100series.zip

---
Snipped from Installation_Readme.txt

Release Version: Production Version

Package: 512952


Intel(R) Graphics Driver: 20.19.15.4300
Intel(R) Display Audio Driver : 6.16.00.3182
Intel(R) Display Audio Driver : 8.20.00.580 (SKL Windows* 8.1/10)

Platform / Operating System(s):   


6th Gen Intel(R) Core(TM) processor family (codename Skylake)
	Microsoft Windows* 7 
	Microsoft Windows* 8.1
	Microsoft Windows* 10
 	
 	
5th Generation Intel(R) Core(TM) processor family (codename Broadwell) 
	Microsoft Windows* 7
	Microsoft Windows* 8
	Microsoft Windows* 8.1
	Microsoft Windows* 10
 	
4th Generation Intel(R) Core(TM) processor family (codename Haswell
	Microsoft Windows* 10


Release Date: October 6, 2015
Comment 1 Buovjaga 2015-11-15 18:21:52 UTC
*** Bug 95834 has been marked as a duplicate of this bug. ***
Comment 2 Buovjaga 2015-11-15 18:22:18 UTC
NEW per exact dupe.
Comment 3 Maxim Monastirsky 2015-11-26 00:07:16 UTC
*** Bug 96071 has been marked as a duplicate of this bug. ***
Comment 4 Maxim Monastirsky 2015-11-26 16:01:36 UTC
*** Bug 96081 has been marked as a duplicate of this bug. ***
Comment 5 Maxim Monastirsky 2015-11-29 19:32:45 UTC
*** Bug 95782 has been marked as a duplicate of this bug. ***
Comment 6 Maxim Monastirsky 2015-11-29 19:34:17 UTC
*** Bug 95715 has been marked as a duplicate of this bug. ***
Comment 7 Maxim Monastirsky 2015-11-29 19:36:06 UTC
*** Bug 96141 has been marked as a duplicate of this bug. ***
Comment 8 momendo 2015-11-29 19:54:16 UTC
I updated to the latest Intel graphics driver released November 20, 2015. Here is the pertinent version information below. There is still no improvement in graphics corruption. I now get completely black graphics when OpenGL is turned on. I can't even see menus to turn off OpenGL in options.

http://download.gigabyte.us/FileList/Driver/mb_driver_vga_intel_64_100series.zip


Version 15.40.12.64.4326

Release Version: Production Version

Package: 514268


Intel(R) Graphics Driver: 20.19.15.4326
Intel(R) Display Audio Driver : 6.16.00.3189
Intel(R) Display Audio Driver : 8.20.00.659 


Platform / Operating System(s):   


6th Gen Intel(R) Core(TM) processor family (codename Skylake)
	Microsoft Windows* 7-64
	Microsoft Windows* 8.1-64
	Microsoft Windows* 10-64 (Nov_Upd_RTM_10586)
 	
 	
5th Generation Intel(R) Core(TM) processor family (codename Broadwell) 
	Microsoft Windows* 7-64
	Microsoft Windows* 8-64
	Microsoft Windows* 8.1-64
	Microsoft Windows* 10-64 (Nov_Upd_RTM_10586)
 	
4th Generation Intel(R) Core(TM) processor family (codename Haswell
	Microsoft Windows* 10-64 (Nov_Upd_RTM_10586)


Release Date: November 20, 2015
Comment 9 momendo 2015-11-29 19:58:07 UTC
Created attachment 120885 [details]
Updated Intel Graphics driver: 20.19.15.4326
Comment 10 V Stuart Foote 2015-11-29 20:06:10 UTC
To recover use of LibreOffice a manual text edit of the registrymodifications.xcu file in the per-user profile will resolve. 

Alternative of deleting the user profile works, but may fail going forward as OpenGL rendering is being enabled by default for some builds.

1. exit LibreOffice

2. open registrymodifications.xcu in a text editor (vi, gvim, notepad, etc.)

3. locate the UseOpenGL stanza as here:

<item oor:path="/org.openoffice.Office.Common/VCL"><prop oor:name="UseOpenGL" oor:op="fuse"><value>true</value></prop></item>

4. replace its boolean value setting it "false"

5. save and exit

6. restart LibreOffice, OpenGL should be disabled and GUI should be available.
Comment 11 Maxim Monastirsky 2015-12-03 19:02:04 UTC
*** Bug 96233 has been marked as a duplicate of this bug. ***
Comment 12 Olivier Cahagne 2015-12-10 07:15:33 UTC
*** Bug 96068 has been marked as a duplicate of this bug. ***
Comment 13 Maxim Monastirsky 2015-12-13 07:03:21 UTC
*** Bug 95590 has been marked as a duplicate of this bug. ***
Comment 14 Maxim Monastirsky 2015-12-13 21:27:26 UTC
*** Bug 96463 has been marked as a duplicate of this bug. ***
Comment 15 Michael Meeks 2015-12-14 02:49:41 UTC
It would be greatly appreciated if someone could test with the latest 5.1 development snapshot to see if the double-buffered rendering fixes have improved things here.

Thanks !
Comment 16 steve 2015-12-14 12:36:16 UTC
*** Bug 96468 has been marked as a duplicate of this bug. ***
Comment 17 Katarina Behrens (Inactive) 2015-12-15 09:52:52 UTC
With nightly master build as of tonite - 15.12. 2015 - I can see stuff on the screen w/ Lenovo Tablet & Windows (Intel inside, I don't know the details, thorsten does)

With an older build (~ 2 weeks old) all I could see was window decoration, the screen was blank otherwise.

So maybe let's call this fixed?
Comment 18 How can I remove my account? 2015-12-16 11:20:51 UTC
Sounds like a plan, Katarina.
Comment 19 Buovjaga 2015-12-17 12:10:15 UTC
*** Bug 96497 has been marked as a duplicate of this bug. ***
Comment 20 Maxim Monastirsky 2015-12-20 19:22:37 UTC
*** Bug 96626 has been marked as a duplicate of this bug. ***
Comment 21 Juanjo 2016-02-11 14:41:43 UTC
The problem persists on Windows Surface Pro 4 with LibreOffice 5.0.4. I also installed 5.1 but it does not work either, crashing when trying to show the presentation with F5. I tried using the trick of disabling OpenGL but it does not have any effect.
Comment 22 Buovjaga 2016-02-11 15:50:00 UTC
(In reply to Juanjo from comment #21)
> The problem persists on Windows Surface Pro 4 with LibreOffice 5.0.4. I also
> installed 5.1 but it does not work either, crashing when trying to show the
> presentation with F5. I tried using the trick of disabling OpenGL but it
> does not have any effect.

How do we know it is the same problem, though? Original report was not about crashing or Surface pro 4. You also say it is not related to OGL.

Please open another report or find a more relevant one to comment on.