Bug 98334 - Installation hangs in OS X after package verification in CoreServicesUIAgent with high CPU
Summary: Installation hangs in OS X after package verification in CoreServicesUIAgent ...
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Installation (show other bugs)
Version:
(earliest affected)
5.0.5.2 release
Hardware: x86-64 (AMD64) Mac OS X (All)
: high major
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2016-03-02 07:12 UTC by hewich
Modified: 2016-07-17 09:57 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:


Attachments
Analysis of CoreServicesUIAgent (233.65 KB, text/plain)
2016-03-09 21:15 UTC, hewich
Details

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Description hewich 2016-03-02 07:12:48 UTC
When I try to install the LibreOffice_5.1.0_MacOS_x86-64.dmg, the copying 
into the Programs directory of my OS X 10.10.5 (Yosemite) Mac Book works fine.
However, as soon as I try to open the Programs's icon, the package verification
runs quite long (showing the progress bar). When the progress bar reaches its
end, the CoreServicesUIAgent process starts to use 80 - 90 % CPU and nothing
happens anymore until you stop that process. No LibreOffice window opens
(neither the splash window).
Comment 1 Takis Issaris 2016-03-03 13:33:06 UTC
I can confirm this: I'm also on MBP on OS X 10.10.5, copying the application works fine. But when running it, it gets stuck when reaching the end of the progress bar.
Comment 2 Manfred 2016-03-04 10:05:21 UTC
I can confirm.
It also happens identically with 5.0.5.2

5.0.4002 works fine on my 
iMac with OS 10.10.5 Yosemite

Manfred
Comment 3 Colin 2016-03-08 16:31:01 UTC
I can confirm the bug, on MacBookAir7,1 running OS X 10.10.5, happening exactly as described by original poster.
Comment 4 hewich 2016-03-09 21:15:47 UTC
Created attachment 123451 [details]
Analysis of CoreServicesUIAgent

Process analysis of CoreServicesUIAgent created while the issue of high CPU
usage is present. Maybe this can help.
Comment 5 Buovjaga 2016-03-22 18:16:39 UTC
NEW per confirmations
Comment 6 Manfred 2016-04-06 17:40:19 UTC
changed to Version 5.0.5 at earliest affected
changed importance to critical (no Mac-User can install any newer Version)

Maybe only a problem with Mac OS 10.10 Yosemite?
But a blocker for newer versions for all this users.

Installations I could not open are 5.0.5, 5.1, 5.1.1003

Last working Version is 5.0.4.2
Build-ID: 2b9802c1994aa0b7dc6079e128979269cf95bc78
Gebietsschema: de-DE (de.UTF-8)
Comment 7 Manfred 2016-05-24 07:12:46 UTC
Inserted link to "See Also".

In bug 97530 they have found a workaround for this bug.
But I think it need to be fixed.
Comment 8 Julien Nabet 2016-07-05 20:24:16 UTC
On MacOs 10.11.5 + LO 5.1.4, I don't reproduce this.
Could someone may give a try?
Comment 9 hewich 2016-07-17 09:23:59 UTC
I can confirm that after update to OS X 10.11.5 (El Capitan) the problem disappears,
while it for sure was present with 10.10.5 (Yosemite).
Kind regards, hewich
Comment 10 Buovjaga 2016-07-17 09:57:21 UTC
Closing as WFM