Created attachment 123456 [details] screenshot of error message Clicking on a live link in a LO 5.1 presentation under MAC OSX 10.11 results in the following error message: "LibreOffice could not find a web browser on your system. Please check your Desktop Preferences or install a web browser (for example, Firefox) in the default location requested during the browser installation." In fact Firefox is set as default and doing a command click on a link from Writer works fine. I found that this appears to be identified as a problem with OpenOffice.
Turns out that this error message is thrown when the resource identified can't be found. The error message should be changed to add the other possibility, or the error coding changed to afford a narrow but accurate result.
Created attachment 123480 [details] Test presentation
Created attachment 123481 [details] Absolute URL error message
TESTING with Ubuntu 14.04 + LO 5.2.0.0.alpha0+ (2016-02-24_23:58:47) (In reply to Marc Grober from comment #0) > Clicking on a live link in a LO 5.1 presentation under MAC OSX 10.11 results > in...error message Created test doc attachment 123480 [details] to try to replicate problem. Added valid (example.com) urls, plus something similar to what's displayed in original screenshot. Couldn't repro -- could generate error message seen in attachment 123481 [details], but that seems pretty descriptive. Marc: How was the original URL formatted? Could you please attach the original presentation document to this bug report? Thanks Status -> NEEDINFO
Created attachment 123482 [details] ppt file with problematic link Offending link references a file:// resource and can be found at slide 27. I saved this file as a LO presentation with the same result. I then deleted the link, and created a new one to a working http:// resource, and the link was followed correctly - both in a Presentation file and in a Powerpoint file.
(In reply to Robinson Tryon (qubit) from comment #4) > TESTING with Ubuntu 14.04 + > LO 5.2.0.0.alpha0+ (2016-02-24_23:58:47) @qubit Was this something perchance flagged as "fixed" in 5.2.0.0? Did you test with 5.1+ with Ubuntu? Might this be an OS issue
@qubit I took your demo doc and I created a new slide with two file links, one to a document that existed, and one to a document that did not exist. The document that existed came up as it should. The document that did not exist brought up the same error message as before, "LibreOffice could not find a web browser on your system. Please check your Desktop Preferences or install a web browser (for example, Firefox) in the default location requested during the browser installation."
From Stephan Bergman: The presented error message should become less misleading in LO 5.2 with <https://cgit.freedesktop.org/libreoffice/core/commit/?id=83de4879c3cd416c423dd147be6511a1d074c8c9> "Improve error message when URL cannot be opened externally". Editing an existing hyperlink works via "Insert - Hyperlink" when you have the hyperlink selected (which is often easier to do with the keyboard than with the mouse, <https://bugs.documentfoundation.org/show_bug.cgi?id=98575> "Impress: Hard to select a hyperlink with the mouse").
TESTING with Ubuntu 14.04 + LO 5.2.0.0.alpha0+ (2016-02-24_23:58:47) (In reply to Marc Grober from comment #5) > Created attachment 123482 [details] > Offending link references a file:// resource and can be found at slide 27. Great, thanks! (In reply to Marc Grober from comment #0) > Clicking on a live link in a LO 5.1 presentation under MAC OSX 10.11 results > in the following error message [..] I opened the file and navigated to slide 27 in presentation mode, BUT: Clicking on the link (I also tried double-clicking, CTRL/ALT/SHIFT -clicking) doesn't seem to have any visible side effect. Same results with LO 5.1.0.3. I usually run LibreOffice from the command line, and so I do get this message printed to stderr (for 5.2 and 5.1): "gvfs-open: file:///D:/cgi-bin/folioisa.dll/stattx06/query=%5BJUMP:'AS4725615'%5D/doc/%7B@1%7D%3Ffirsthit: error opening location: Error when getting information for file '/D:/cgi-bin/folioisa.dll/stattx06/query=[JUMP:'AS4725615']/doc/{@1}?firsthit': No such file or directory" It's possible that I'm not getting a pop-up because the app is in presentation mode? Tossing this back into UNCONFIRMED for now.
Ok, so as there is a commit fixing it, Marc could try with a fresh master build: http://dev-builds.libreoffice.org/daily/master/MacOSX-x86_64@49-TDF/current/ If it's good, mark this report as RESOLVED FIXED.
With master in slide edit mode : Version: 5.3.0.0.alpha0+ Build ID: 4d49c9601c9b3e26a336e08e057d299895683480 Threads CPU : 2; Version de l'OS :Mac OS X 10.11.5; UI Render : par défaut; Locale : fr-FR (fr.UTF-8) I get the following message when clicking on the last link of the slide in the test presentation : Opening "file:///home/qubit/libreoffice/bugs/98571/AS%2013.16.470" failed with error code 21 and message: "Is a directory" Maybe no web browser could be found on your system. In that case, please check your Desktop Preferences or install a web browser (for example, Firefox) in the default location requested during the browser installation.
I get the same error message in presentation mode. Seems like this hasn't been fixed for Mac ?
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This is still present, same behavior as comment 11 Given that this is just a misleading message as it's not related to the browser, I'm lowering the importance. This could probably be an easyHack Version: 6.2.0.0.alpha0+ Build ID: b292a27698e85fd9d60c03613c3b0c67835c4dc1 CPU threads: 2; OS: Mac OS X 10.12.6; UI render: default; TinderBox: MacOSX-x86_64@49-TDF, Branch:master, Time: 2018-06-06_23:25:55 Locale: en-US (en_US.UTF-8); Calc: group threaded
Dear Marc Grober, To make sure we're focusing on the bugs that affect our users today, LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed bugs which have not been touched for over a year. There have been thousands of bug fixes and commits since anyone checked on this bug report. During that time, it's possible that the bug has been fixed, or the details of the problem have changed. We'd really appreciate your help in getting confirmation that the bug is still present. If you have time, please do the following: Test to see if the bug is still present with the latest version of LibreOffice from https://www.libreoffice.org/download/ If the bug is present, please leave a comment that includes the information from Help - About LibreOffice. If the bug is NOT present, please set the bug's Status field to RESOLVED-WORKSFORME and leave a comment that includes the information from Help - About LibreOffice. Please DO NOT Update the version field Reply via email (please reply directly on the bug tracker) Set the bug's Status field to RESOLVED - FIXED (this status has a particular meaning that is not appropriate in this case) If you want to do more to help you can test to see if your issue is a REGRESSION. To do so: 1. Download and install oldest version of LibreOffice (usually 3.3 unless your bug pertains to a feature added after 3.3) from http://downloadarchive.documentfoundation.org/libreoffice/old/ 2. Test your bug 3. Leave a comment with your results. 4a. If the bug was present with 3.3 - set version to 'inherited from OOo'; 4b. If the bug was not present in 3.3 - add 'regression' to keyword Feel free to come ask questions or to say hello in our QA chat: https://kiwiirc.com/nextclient/irc.freenode.net/#libreoffice-qa Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-UntouchedBug
Version: 6.2.3.2 Build ID: aecc05fe267cc68dde00352a451aa867b3b546ac CPU threads: 8; OS: Mac OS X 10.13.6; UI render: default; VCL: osx; Locale: en-US (en_US.UTF-8); UI-Language: en-US Calc: threaded