Description: B U G R E P O R T ------------------- 5.3.1.2 Inst Wizard x64 + 5.3.7.2 Inst Wizard x64 -------------------- Installation Stops with error 1336 There was an error creating a temporary file that is needed to complete this installation. [Neither file nor folder are mentioned] and rolls back 5.4.3.2 Inst Wizard x64 ------------------------- CASE 1 Installation Stops with error 1909 Could not create shortcut LibreOffice 5.4.lnk. Verify that the destination folder exists and that you can access it. [Destination folder information is NOT available] Internal Error 2902 ixoShortcutPropertyCrate and rolls back. ----------------------- CASE 2 [C:\Program Files\LibreOffice 5\program\soffice.bin and C:\Users\...\Downloads\LibreOffice\LibreOffice_5.4.3_Win_x64.msi were allowed through controlled folder access] Installation Stops with error 1336 Could not create shortcut LibreOffice 5.4.lnk. Verify that the destination folder exists and that you can access it. [Destination folder information is NOT available] Internal Error 2902 ixoShortcutPropertyCrate and rolls back. ---------- WORK-AROUND ----------------- Turning off Controlled folder access in Windows Defender Security Centre allows installation to complete correctly. Then Controlled Folder Access can be turned on. B U G R E P O R T ------------------- LibreOffice Calc 5.4.3.2 [No exceptions in Controlled Folder Access] Starting program, a message that Control Folder Access has blocked C:\Program Files\LibreOffice 5\program\soffice.bin from making unauthorized changes to the disk. You can open files and work but 'Save' triggers message "saving the document xmas2017: General Error. General input/output error." and malfunctions 'Save As' triggers message "C:\Users\...\Documents\xxx.ods File not found. Check the Filename and try again." Application will not save. Allowing C:\Program Files\LibreOffice 5\program\soffice.bin through Controled Folder Access does not change this behaviour. -------------SYSTEM------------------ Asus M5A970 w/ AMD FX-6300 & 16GB RAM Windows 10 PRO x64 Version 1709 OS Build 16299.64 Steps to Reproduce: 1. See description 2. 3. Actual Results: See Description Expected Results: LibreOffice should install.. LibreOffice Calc 5.4.3.2 should be able to save. Reproducible: Always User Profile Reset: No Additional Info: I've not done exhaustive testing - I have only looked at versions/application/task specificly mentioned. User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/62.0.3202.94 Safari/537.36
So as this is about something that is out of our control, is your proposal to include the file and folder path in the error messages? Naturally the ideal solution would be to say "Hey, Windows Defender is blocking the install, do something about it", but I don't know if we can detect it.
(In reply to Buovjaga from comment #1) > So as this is about something that is out of our control, is your proposal > to include the file and folder path in the error messages? > > Naturally the ideal solution would be to say "Hey, Windows Defender is > blocking the install, do something about it", but I don't know if we can > detect it. i don't think we can detect such a thing... NOTABUG to me...
*** Bug 116118 has been marked as a duplicate of this bug. ***
*** Bug 116346 has been marked as a duplicate of this bug. ***