Bug 115095 - LibreOffice incompatible with Mac Accessibility
Summary: LibreOffice incompatible with Mac Accessibility
Status: RESOLVED DUPLICATE of bug 80756
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
(earliest affected) rc
Hardware: x86-64 (AMD64) macOS (All)
: medium enhancement
Assignee: Not Assigned
Depends on:
Reported: 2018-01-18 18:35 UTC by Henry Lieberman
Modified: 2018-01-22 08:19 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:
Regression By:

File which crashes upon startup (74.01 KB, application/vnd.oasis.opendocument.text-master)
2018-01-18 18:37 UTC, Henry Lieberman
Error message (143.31 KB, image/png)
2018-01-18 18:38 UTC, Henry Lieberman

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Description Henry Lieberman 2018-01-18 18:35:43 UTC
For a long time, Libre Office has been incompatible with the Mac
"Accessibility" feature. A growing list of software uses this feature,
and many bugs have been and will be reported that have this as a root
cause. At the least, users should be warned.

In the System Preferences Control Panel,  choose Security, Privacy,
Accessibility, then "Allow these apps to control your computer".

If any of them is on, Libre Office will crash unpredictably, even when
sitting doing nothing (or also typically, when trying to save a file
or quit). This continues to happen in RC2. Enclosed a file
which crashes a minute or so after startup (this is an .odm; I can
send the entire folder if you wish).  If I turn off Accessibility for
all such applications, I can at least start LO with that file and do
some editing; I am only beginning testing this version.

Right now, I need Accessibility for the following applications:

Default Folder
IshowU Instant
Quickeys and Quickeys User Event Helper

Also in this category are screen readers, and some system utilities or
programming environments.

What are the prospects for fixing this? It may reach the point that I
might have to abandon LO, and I would rather continue using it.

Thanks for your work on this project.

Henry Lieberman

Steps to Reproduce:
1. Start LO
2. Load file why_cant_we_beacon_st.odm

Actual Results:  
Crashes after a minute or so, even if idle. 

Expected Results:
Didn't crash

Reproducible: Always

User Profile Reset: Yes

OpenGL enabled: Yes

Additional Info:

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36
Comment 1 Henry Lieberman 2018-01-18 18:37:48 UTC
Created attachment 139198 [details]
File which crashes upon startup

Nothing special about this file, just an example. The problem occurs intermittently whenever Mac Accessbility is enabled for applicaitons. It often occurs when saving a file, but can happen anytime. 

It is an .odm file, let me know if you want the full folder of which this is a part.
Comment 2 Henry Lieberman 2018-01-18 18:38:57 UTC
Created attachment 139199 [details]
Error message
Comment 3 Alex Thurgood 2018-01-22 08:11:07 UTC
@Henry : this is probably a duplicate of bug 80756
Comment 4 Alex Thurgood 2018-01-22 08:11:21 UTC

*** This bug has been marked as a duplicate of bug 80756 ***
Comment 5 Alex Thurgood 2018-01-22 08:14:12 UTC
In addition, there are already a number of referenced "Accessibility-related" bugs, see the meta bug 55571, for example.
Comment 6 Alex Thurgood 2018-01-22 08:19:40 UTC
It is unlikely, although not impossible, that any of these will get fixed any time soon.