Description: 1. I'm start installation 2. I select the parts which I want installed in my folder 3. The progress stopp for a lot of minutes. 4. After a long time the installation ends successfully. Steps to Reproduce: 1. I'm start installation 2. I select the parts which I want installed in my folder 3. The progress stopp for a lot of minutes. 4. After a long time the installation ends successfully. Actual Results: The installation ends successfully. Expected Results: The installation progress may be displayed continously. Reproducible: Always User Profile Reset: Yes OpenGL enabled: Yes Additional Info:
The master/6.3.0.0.alpha0+ builds really are unsuitable to just "install" onto a Windows system--as with all dev builds you'd have to apply the 'WRITE_REGISTRY=1' flag. Far better to perform an /A administrative installation to extract the dev build into a self contained bundle using a 'TARGETDIR=' switch--and then configure and run from it from there. Otherwise, we would need you to perform the installation from a CMD.exe terminal "run as administrator" and capture a verbose installation log: e.g. "msiexec.exe /i libo-master64~2018-11-21_02.50.23_LibreOfficeDev_6.3.0.0.alpha0_Win_x64.msi WRITE_REGISTRY=1 /L*v installLog.txt" if additional installation(s) to Windows, writing to registry, remain slow Zip up the verbose log text and attach it. No issues with /A administrative installation of current builds of master/6.3.0 Version: 6.3.0.0.alpha0+ (x64) Build ID: 1ca409292272632f443733450313de5a82c54a9c CPU threads: 8; OS: Windows 10.0; UI render: GL; VCL: win; TinderBox: Win-x86_64@62-TDF, Branch:MASTER, Time: 2018-11-20_20:11:12 Locale: en-US (en_US); UI-Language: en-US Calc: CL nor with Version: 6.3.0.0.alpha0+ (x64) Build ID: 0abce68927f45673b73d8f806e108a51a36fb543 CPU threads: 8; OS: Windows 10.0; UI render: GL; VCL: win; TinderBox: Win-x86_64@42, Branch:master, Time: 2018-11-21_02:50:23 Locale: en-US (en_US); UI-Language: en-US Calc: CL
Dear helmut, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Hello, now I've installed version 6.3.0.0.alpha1. At same position of installing I'm requested installing KB2999226 from Microsoft. While installing, I get an error. I've unzipped the msi-file of LibreOffice. Then I copy the folder "LibreOfficeDev 6" in a wished upper folder. Then I opened soffice.exe. I can work without errors. I'm belive in no needed KB2999226. I think it can deleted in installing procedure. Best reguards, Helmut!
(In reply to helmut from comment #3) > I'm belive in no needed KB2999226. I think it can deleted in installing > procedure. @Mike, do you know what KB2999226 is needed for ?
(In reply to Xisco Faulí from comment #4) > (In reply to helmut from comment #3) > > I'm belive in no needed KB2999226. I think it can deleted in installing > > procedure. > > @Mike, do you know what KB2999226 is needed for ? 1. The original issue (filed more than half a year ago) has nothing to do with KB2999226: the daily builds have only recently (~last month) received the MSUs for the UCRT - see bug 124794 comment 11. 2. The KB is, as mentioned, UCRT required for LibreOffice to work. It is attempted to be installed on Windows versions prior to Windows 10 (those older versions don't have it "from factory" and need installed); *unconditionally* - because of lack of reliable technology to detect if it's properly installed on the system (see tdf#119910, where Avast installed UCRT improperly, and we detected "presence" of it skipping installation of the pre-requisite, then failed to run LO). 3. The installer in 6.3 was changed to not fail when cannot install UCRT; it only warns that user might need to install it manually, then proceeds to successfully finish the installation. This can happen, e.g., if Windows Installer is disabled/malfunctioning. Of course, in that case, the component could already be present on system - as I said, we now don't check for its presence; thus that's only a warning. So, unzipping the installer to work shouldn't be necessary.
Dear Reporter, Could you please try to reproduce this issue with LibreOffice 6.2 Beta2? You can download it from https://wiki.documentfoundation.org/QA/GetInvolved#Test_Pre-releases
Hello, I've tested some more. Sometimes I used "Ashampoo Uninstaller". I find out "Ashampoo Uninstaller" don't cooperate with the Installationpackage of LibreOffice since Version 6.x. Best Regards, Helmut!
(In reply to helmut from comment #7) Dear OP! Your issue is becoming increasingly ill-formed. This bug tracker has a strict rule to limit scope of a single issue to a single problem only. Originally, you've filed the issue about long pause in a certain stage while installing daily builds toward version 6.3. So anything unrelated to this problem should go to separate dedicated issues. Such is the error installing KB2999226 reported in comment 3, and also this lack of "cooperation" with some third-party "cleaner" tool which uses unknown techniques (against use of whose we explicitly warn in our FAQ about installation issues) from comment 7. Please - could you only test if the originally reported delay is still an issue for you. And please file any other issues separately.
... I find out "Ashampoo Uninstaller" don't cooperate with the Installationpackage of LibreOffice since Version 6.x. Therfore I installed only the Windows-Installer-Package *.msi successfully. Best Regards, Helmut!
[Automated Action] NeedInfo-To-Unconfirmed
(In reply to helmut from comment #9) > ... I find out "Ashampoo Uninstaller" don't cooperate with the > Installationpackage of LibreOffice since Version 6.x. Therfore I installed > only the Windows-Installer-Package *.msi successfully. Sounds like we can close this report, then.