Bug 122956 - FILEOPEN | DOCX, Missing Wingdings Symbols arrows in LO (canvas).
Summary: FILEOPEN | DOCX, Missing Wingdings Symbols arrows in LO (canvas).
Status: NEW
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
(earliest affected) release
Hardware: All All
: medium normal
Assignee: Not Assigned
Depends on:
Blocks: DOCX-Canvas-Shape
  Show dependency treegraph
Reported: 2019-01-25 11:31 UTC by NISZ LibreOffice Team
Modified: 2023-06-02 12:48 UTC (History)
4 users (show)

See Also:
Crash report or crash signature:

The original file (347.13 KB, application/vnd.openxmlformats-officedocument.wordprocessingml.document)
2019-01-25 11:31 UTC, NISZ LibreOffice Team
Screenshot of the original document side by side in Word and Writer. (829.80 KB, image/png)
2019-01-25 11:32 UTC, NISZ LibreOffice Team
Minimal DOCX example. (15.62 KB, application/vnd.openxmlformats-officedocument.wordprocessingml.document)
2020-09-02 08:14 UTC, Balázs Regényi
Screenshot of the minimal document side by side in Word and Writer. (81.03 KB, image/png)
2020-09-02 08:23 UTC, Balázs Regényi
Test case for PPTX (32.12 KB, application/vnd.openxmlformats-officedocument.presentationml.presentation)
2020-10-06 11:05 UTC, Simon Gaeremynck

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Description NISZ LibreOffice Team 2019-01-25 11:31:15 UTC
When the attached docx is opened in LO the black arrows go missing.

Steps to Reproduce:
    1. Open the attached file in LO and MSO
    2. Notice the changes in LO.

Actual Results:
The black arrows go missing when the attached file is opened in LO.

Expected Results:
The black arrows should stay the same even when opened in LO.

Reproducible: Always

User Profile Reset: No

Additional Info:
Comment 1 NISZ LibreOffice Team 2019-01-25 11:31:51 UTC
Created attachment 148630 [details]
The original file
Comment 2 NISZ LibreOffice Team 2019-01-25 11:32:08 UTC
Created attachment 148631 [details]
Screenshot of the original document side by side in Word and Writer.
Comment 3 Timur 2019-01-25 12:42:37 UTC
If you're referring to black arrows on top, it's missing Wingdings 224 Symbols. Not sure if it belongs to Wingdings 3. Not dependent on color. Repro 6.3+. 
DOCX probably also suffers from Bug 100751 that can be seen with green arrows.
Comment 4 NISZ LibreOffice Team 2020-09-02 08:13:39 UTC
This happens only when the shape is on a canvas. The shape alone or the text copied to the document body retains the arrows correctly.
Comment 5 Balázs Regényi 2020-09-02 08:14:38 UTC
Created attachment 165005 [details]
Minimal DOCX example.
Comment 6 Balázs Regényi 2020-09-02 08:23:49 UTC
Created attachment 165006 [details]
Screenshot of the minimal document side by side in Word and Writer.
Comment 7 Simon Gaeremynck 2020-10-06 11:04:07 UTC
I believe Impress suffers from a similar issue. When trying to convert the attached PPTX to PDF, the arrow is generated as a square. When installing the ttf-mscorefonts-installer, it actually puts in a moon character.

OS: Ubuntu 18.04
LibreOffice 00(Build:2)
Comment 8 Simon Gaeremynck 2020-10-06 11:05:06 UTC
Created attachment 166119 [details]
Test case for PPTX
Comment 9 QA Administrators 2022-11-07 03:38:25 UTC Comment hidden (obsolete)
Comment 10 nj 2023-02-07 16:41:45 UTC
This bug - or what I take to be this same bug - is present in Impress

To reproduce the problem do the following. Create a PPTX file. Therein type '-->'. PowerPoint will replace that string with a single arrow symbol. Load the file in Impress. See that the symbol has become a square.

Here is why this problem matters. It is one of many small things that makes importing from PowerPoint, or even (as one might well do on Linux) just using PowerPoint to display PowerPoint files, a gamble/extra work.

The best resolution would be for Impress to render the symbol just as PowerPoint does. Yet, the second best, of inserting a _similar_ character, would be welcome.
Comment 11 Justin L 2023-06-02 12:48:15 UTC
repro 7.6+