Bug 124684 - EDITING Pasting does not work from GroupWise mail client to Writer
Summary: EDITING Pasting does not work from GroupWise mail client to Writer
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
(earliest affected) release
Hardware: All All
: medium normal
Assignee: Not Assigned
Depends on:
Blocks: Paste
  Show dependency treegraph
Reported: 2019-04-11 10:36 UTC by NISZ LibreOffice Team
Modified: 2020-04-06 06:02 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:

The saved clipboard. (6.34 KB, application/octet-stream)
2019-04-11 10:38 UTC, NISZ LibreOffice Team
Screenshot (137.38 KB, image/png)
2019-04-11 10:39 UTC, NISZ LibreOffice Team
Clipboard content saved as RTF (4.79 KB, application/msword)
2019-04-12 08:02 UTC, Gabor Kelemen
Screenshot of the example RTF (49.31 KB, image/png)
2019-04-12 08:04 UTC, Gabor Kelemen

Note You need to log in before you can comment on or make changes to this bug.
Description NISZ LibreOffice Team 2019-04-11 10:36:09 UTC
When trying to copy and paste from a GroupWise mail client to Writer text for example can only be pasted as Unformatted text, otherwise nothing gets inserted.

Steps to Reproduce:
    1. Open the attached clipboard file (saved from GroupWise mail client from: http://gwclient.provo.novell.com/ ) in Free Clipboard Viewer: http://www.freeclipboardviewer.com/ 
    2. Try and paste in Writer.
    3. Another way to reproduce this: 
    4. Open GroupWise.
    5. Start writing a new mail, and add formatting to the text.
    6. Copy some text from the mail. Alternatively you can send it and open the outgoing mail with the same effect.
    7. Try pasting it to Writer.

Actual Results:
Nothing happens when pasting (Ctrl+V) only when doing it as unformatted text.

Expected Results:
There shouldn’t be a problem with pasting as the text does appear in the clipboard when copying from GroupWise mails.

Reproducible: Always

User Profile Reset: No

Additional Info:
LibreOffice details: Version: (x64)
Build ID: 9ba025bafb03b962c34687cf87806cc03a3a7436
CPU threads: 4; OS: Windows 10.0; UI render: default; VCL: win; 
Locale: hu-HU (hu_HU); UI-Language: hu-HU
Calc: threaded
Comment 1 NISZ LibreOffice Team 2019-04-11 10:38:32 UTC
Created attachment 150694 [details]
The saved clipboard.
Comment 2 NISZ LibreOffice Team 2019-04-11 10:39:24 UTC
Created attachment 150695 [details]
Comment 3 Gabor Kelemen 2019-04-12 08:02:03 UTC
Created attachment 150709 [details]
Clipboard content saved as RTF

Copied the RTF-format clipboard content from Free Clipboard Viewer and pasted as plain text. This opens up fine in LO, although the highlight formatting does not appear.
Comment 4 Gabor Kelemen 2019-04-12 08:04:49 UTC
Created attachment 150710 [details]
Screenshot of the example RTF
Comment 5 Timur 2019-10-08 09:07:42 UTC
> Actual Results:
> Nothing happens when pasting (Ctrl+V) only when doing it as unformatted text.

I don't reproduce in Windows. 
attachment 150694 [details] saved clipboard can be pasted in LO with Ctrl+V and it pastes unformatted text, because it's saved that way.
I tried coping from HTML Zimbra mail, works fine with formatting. 

Please retest or close.
Comment 6 QA Administrators 2020-04-06 03:29:20 UTC
Dear NISZ LibreOffice Team,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INSUFFICIENTDATA
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.
Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team