Bug Hunting Session
Bug 126915 - Redaction button 'Export Directly as PDF' is confusing
Summary: Redaction button 'Export Directly as PDF' is confusing
Status: NEW
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
6.3.0.4 release
Hardware: All All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
: 127126 (view as bug list)
Depends on:
Blocks: Redaction
  Show dependency treegraph
 
Reported: 2019-08-14 10:09 UTC by Thomas Lendo
Modified: 2019-09-05 12:38 UTC (History)
8 users (show)

See Also:
Crash report or crash signature:


Attachments
Zip archive with test files (odt, odg, pdf) (67.24 KB, application/x-zip-compressed)
2019-08-21 09:44 UTC, Thomas Lendo
Details

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Description Thomas Lendo 2019-08-14 10:09:57 UTC
The opacity of objects to redact something is not 100%. It looks grey-transparent which is not the expected result when a user wants to hide something.
Comment 1 Xisco Faulí 2019-08-14 10:14:46 UTC
Could you please attach a screenshot ?
Comment 2 Jean-Baptiste Faure 2019-08-17 21:01:07 UTC
(In reply to Thomas Lendo from comment #0)
> The opacity of objects to redact something is not 100%. It looks
> grey-transparent which is not the expected result when a user wants to hide
> something.

Do you mean on the exported PDF or on the screen ?

Set status to NEEDINFO. Please set it back to UNCONFIRMED once you have provided the requested information (comments #1 and #2).

Best regards. JBF
Comment 3 Thomas Lendo 2019-08-21 09:44:50 UTC
Created attachment 153549 [details]
Zip archive with test files (odt, odg, pdf)

The attached zip archive contains the source odt file with text, the redaction odg file with some marks and the exported pdf file.

In both the Draw file as well as in the exported pdf file, the default setting for opacity is 50%. If I change that to 0% and close the Draw file and create a new redaction from the odt file, the opacity is back to 50%.

Expected result:
Opacity should be 0% per default for all redaction tools.
Comment 4 Aron Budea 2019-08-23 16:51:43 UTC
*** Bug 127126 has been marked as a duplicate of this bug. ***
Comment 5 Dieter Praas 2019-08-29 20:21:44 UTC
Thomas, I had a look at area properties in your document:
Color is dark grey 1
Transparency is 50%

So I agree, that default settings should be changed.

cc: Design Team for further input
Comment 6 Aron Budea 2019-08-29 20:50:15 UTC
Thomas, Dieter, have you tried Redacted Export? I get nice black/white rectangles in the PDFs. The 50% opacity during the redaction makes sense, because it's easier to adjust the coverage if you can see what's behind them. Perhaps making Export Directly to PDF, which doesn't perform redaction less prominent would be reasonable.
Comment 7 Thomas Lendo 2019-08-29 21:06:23 UTC
Aron, sounds reasonable. But then I don't get the idea behind the button 'Export Directly as PDF'?! This command is confusing in multiple ways. In other bug report about Redaction it was already mentioned that the naming of this button is misleading. But as said there, the name couldn't or shouldn't be changed.

Now I get it: Remove this button completely. What is this button good for? Either I want to see the result of my redaction action (then I can click 'Redacted Export (White)' or '... (Black)') or I want to see what I redacted (then I can see this already in the Draw view).

So, if I'm not completely wrong, the summary of this bug report should be changed from 'Redaction object opacity is not 100%' to 'Remove the Export Directly as PDF command from the Redaction toolbar'.
Comment 8 Heiko Tietze 2019-08-30 07:03:46 UTC
This topic is being discussed on the Telegram channel. Pedro suggested: "I think just renaming Export Directly as PDF, to Export Preview PDF would be enough".
Comment 9 Dieter Praas 2019-08-30 07:25:06 UTC
I agree to remove "Export Directly to PDF", because this is option is also accessible in File menu. If you rename it you have two different names for the same command, and of course there will be bug reports about "unconsistent" naming.
Comment 10 Muhammet Kara 2019-08-30 07:47:44 UTC
(In reply to Thomas Lendo from comment #7)
> Aron, sounds reasonable. But then I don't get the idea behind the button
> 'Export Directly as PDF'?! This command is confusing in multiple ways. In
> other bug report about Redaction it was already mentioned that the naming of
> this button is misleading. But as said there, the name couldn't or shouldn't
> be changed.

It is the opposite actually. It was discussed that the button cannot be removed because it is a requirement of the project (it has a use case), but we can rename it to make its purpose clear.

> 
> Now I get it: Remove this button completely. What is this button good for?
> Either I want to see the result of my redaction action (then I can click
> 'Redacted Export (White)' or '... (Black)') or I want to see what I redacted
> (then I can see this already in the Draw view).
> 
> So, if I'm not completely wrong, the summary of this bug report should be
> changed from 'Redaction object opacity is not 100%' to 'Remove the Export
> Directly as PDF command from the Redaction toolbar'.
Comment 11 Thomas Lendo 2019-08-30 10:26:40 UTC
Thanks for the info, Muhammet. From point of UX view, the best user experience is when something is self-explanatory.

What's the use case of the button and which name should be given to make it's purpose clear?

Changing summary as opacity isn't the question of the issue anymore.
Comment 12 Dieter Praas 2019-09-01 06:14:11 UTC
After reading bug 127173 I recommend to also rename "Redacted Export" to "Redacted PDF Export" or something like that, so we have

Redacted PDF Export
Preview PDF Export

or

Export Redacted PDF
Export Preview PDF

I think this clarifiation is needed. Only a few users wil write a bug report. Most users, who misunderstand PDF export will just give up using Redaction tool.
Comment 13 Pedro 2019-09-02 10:42:07 UTC
I agree with Dieter.
Just changing the tooltips with the names is enough.
The functionality itself is stellar.
Comment 14 Heiko Tietze 2019-09-05 12:38:44 UTC
Let's go with Dieter's proposal and label it "Export Redacted PDF / Export Preview PDF".