Description: terminate called after throwing an instance of 'com::sun::star::uno::RuntimeException' Fatal exception: Signal 6 Steps to Reproduce: 1.launch libreoffice, even with --safe-mode 2. 3. Actual Results: will not start Expected Results: startup Reproducible: Always User Profile Reset: No Additional Info: Stack: /usr/lib/libreoffice/program/libuno_sal.so.3(+0x41eb3)[0x7f952e8d4eb3] /usr/lib/libreoffice/program/libuno_sal.so.3(+0x42074)[0x7f952e8d5074] /lib/x86_64-linux-gnu/libc.so.6(+0x42520)[0x7f952e699520] /lib/x86_64-linux-gnu/libc.so.6(pthread_kill+0x12c)[0x7f952e6eda7c] /lib/x86_64-linux-gnu/libc.so.6(raise+0x16)[0x7f952e699476] /lib/x86_64-linux-gnu/libc.so.6(abort+0xd3)[0x7f952e67f7f3] /lib/x86_64-linux-gnu/libstdc++.so.6(+0xa2bfe)[0x7f952bceebfe] /lib/x86_64-linux-gnu/libstdc++.so.6(+0xae28c)[0x7f952bcfa28c] /lib/x86_64-linux-gnu/libstdc++.so.6(+0xae2f7)[0x7f952bcfa2f7] /lib/x86_64-linux-gnu/libstdc++.so.6(+0xae558)[0x7f952bcfa558] /usr/lib/libreoffice/program/libmergedlo.so(+0xe6686b)[0x7f952f76486b] /usr/lib/libreoffice/program/libmergedlo.so(+0x14d074d)[0x7f952fdce74d] /usr/lib/libreoffice/program/libmergedlo.so(+0x14f2080)[0x7f952fdf0080] /usr/lib/libreoffice/program/libmergedlo.so(+0x302933d)[0x7f953192733d] /usr/lib/libreoffice/program/libmergedlo.so(+0x302992a)[0x7f953192792a] /usr/lib/libreoffice/program/libmergedlo.so(_ZN3utl10ConfigItemC2ERKN3rtl8OUStringE14ConfigItemMode+0x82)[0x7f95319205e2] /usr/lib/libreoffice/program/libmergedlo.so(+0x3063f3e)[0x7f9531961f3e] /usr/lib/libreoffice/program/libmergedlo.so(_ZN19SvtSysLocaleOptionsC1Ev+0x12d)[0x7f9531962dcd] /usr/lib/libreoffice/program/libmergedlo.so(+0x35131f6)[0x7f9531e111f6] /usr/lib/libreoffice/program/libvclplug_gtk3lo.so(+0xf499b)[0x7f952805a99b] /usr/lib/libreoffice/program/libvclplug_gtk3lo.so(+0xf5eb5)[0x7f952805beb5] /usr/lib/libreoffice/program/libvclplug_gtk3lo.so(+0x10832b)[0x7f952806e32b] /usr/lib/libreoffice/program/libmergedlo.so(_Z7InitVCLv+0x502)[0x7f9531e1f172] /usr/lib/libreoffice/program/libmergedlo.so(_Z10ImplSVMainv+0xf5)[0x7f9531e206a5] /usr/lib/libreoffice/program/libmergedlo.so(soffice_main+0xa3)[0x7f9530ca5cc3] /usr/lib/libreoffice/program/soffice.bin(+0x10b0)[0x557322acb0b0] /lib/x86_64-linux-gnu/libc.so.6(+0x29d90)[0x7f952e680d90] /lib/x86_64-linux-gnu/libc.so.6(__libc_start_main+0x80)[0x7f952e680e40] /usr/lib/libreoffice/program/soffice.bin(+0x10e5)[0x557322acb0e5]
just to know if it's specific to gtk3 could you try this: - launch term/console - type: export SAL_USE_VCLPLUGIN=gen && soffice ? If it crashes, it's not specific to gtk3.
thanks for looking so quickly. Just as background I upgraded linuxmint from 20.3 to 21. There were several warnings and corrective actions related to libreoffice during the upgrade. I've since completed uninstalled and re-installed with no effect. looks to be a general bug % export SAL_USE_VCLPLUGIN=gen && soffice terminate called after throwing an instance of 'com::sun::star::uno::RuntimeException' Unspecified Application Error
Indeed it's not gtk specific. Since you tested with --safe, it's not profile related too. I must recognize I'm stuck but certainly other people may help here.
This seems like Ubuntu or Mint bug rather then LO. You say you reinstalled but didn't say how, maybe via Synaptic or some Software. I'd add remove LO, then add LO PPA and install 7.3.
Just in case please remove LO profile folder and try again, before removing LO.
in addition to what Timur and Julien have said, please share with use the version information for the LibreOffice version(s) you have installed, and how you installed it. As you can't open the GUI, maybe this can help: apt list --installed | grep libreoffice[0-9] And to see what's available in the repos: apt-cache policy libreoffice
No repro for me with Ubuntu Jammy 22.04.1 LTS LibreOffice 7.3.5.2 supplied by Canonical UI render : default VCL: gtk3 CPU Threads: 4 Locale: fr_FR.UTF-8 I can start any of the modules, and no crash.
Sounds like a Linux Mint specific bug to me. I upgraded from Focal to Jammy (Ubuntu, not Mint) and see no such crashes.
yengst: after a month, any update here following advices provided by last comments?
Dear yengst, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear yengst, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp