Bug 153285 - EDITING: Constant crashing in CALC (macOS AARCH64?)
Summary: EDITING: Constant crashing in CALC (macOS AARCH64?)
Status: NEW
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Calc (show other bugs)
Version:
(earliest affected)
7.4.3.2 release
Hardware: All All
: high major
Assignee: Not Assigned
URL:
Whiteboard:
Keywords: bibisectRequest, regression
Depends on:
Blocks: Crash
  Show dependency treegraph
 
Reported: 2023-01-30 23:19 UTC by byl sottile
Modified: 2024-07-05 23:17 UTC (History)
5 users (show)

See Also:
Crash report or crash signature:


Attachments
Screen snapshot of LibreOffice crash logs in the /Applications/Utilities/Console application (1.11 MB, image/png)
2023-11-24 15:34 UTC, Patrick Luby (volunteer)
Details

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Description byl sottile 2023-01-30 23:19:25 UTC
Description:
Once started, Calc (office) will work, then start to slow down like it's waiting to react to keystrokes, it gets slower and slower, then finally crashes after freezing.

This has happened with the last 8 sessions, I rebooted my system.. previous versions have never done this.

Responsiveness is really bad, when this happens.. I think you broke something.
Byl S
Oregon


Steps to Reproduce:
1.run it and make about 50 changes.. mostly creating colors and merging/unmerging cells
2.
3.

Actual Results:
after a while, it slows down, then crashes, the responsiveness from keystroke to response gets longer and longer till it crashes.


Expected Results:
Not doing this


Reproducible: Always


User Profile Reset: Yes

Additional Info:
I will try ONE more update.. then I may have to go back to EXCEL I have too much work relying on this product.  thanks in advance
Comment 1 byl sottile 2023-01-30 23:19:51 UTC
Please fix..
Comment 2 Julien Nabet 2023-01-31 07:55:38 UTC
On which env are you? (Linux, macOS, Windows)
You can try to upgrade to 7.4.5 + try https://wiki.documentfoundation.org/QA/FirstSteps

Now if you've got msOffice, don't hesitate to use it if it can help you.
Comment 3 Alex Thurgood 2023-05-10 07:23:33 UTC
I can confirm constant crashing with Calc typing, or copy-pasting multi-line text into a cell, then switching out to another cell.

I don't see a slowdown beforehand though.

The crashing occurs seemingly after a number of edits and then a focus switch.

Version: 7.5.1.2 (AARCH64) / LibreOffice Community
Build ID: fcbaee479e84c6cd81291587d2ee68cba099e129
CPU threads: 8; OS: Mac OS X 13.3.1; UI render: Skia/Raster; VCL: osx
Locale: fr-FR (fr_FR.UTF-8); UI: fr-FR
Calc: threaded

To me, this seems related to the lazy redraw of the cell display, so could be a scheduling issue (again), similar to the ones Patrick fixed previously.
Comment 4 Stéphane Guillou (stragu) 2023-05-10 16:03:51 UTC
(In reply to Alex Thurgood from comment #3)
> Version: 7.5.1.2 (AARCH64) / LibreOffice Community

Do you still see it in 7.5.3 ?
Comment 5 Alex Thurgood 2023-05-12 04:03:36 UTC
@Stéphane : I haven't tested with 7.5.3 yet.

It could be linked to bug 146626, as I was using an external Thunderbird monitor connected to my MBPro (mirroring).
Comment 6 Alex Thurgood 2023-05-12 04:07:16 UTC
Here's how I can generally get Calc to crash.

Copy-paste a multiline text passage into a Calc cell. Try and change the default cell positioning from mid to upper, and then set justification to left via the toolbar buttons.

Either when setting left justification, or moving the mouse to click on the Save button, is when the crash occurs.

If I save the changes via the CMD-S keyboard shortcut when the mouse cursor is still in the cell and actively flashing, the crashes don't occur as often.

The crashes seem to occur when I leave the cell and attempt to set an attribute via one of the toolbar buttons, or save the sheet.
Comment 7 Alex Thurgood 2023-05-12 04:10:59 UTC
(In reply to Alex Thurgood from comment #3)


> I don't see a slowdown beforehand though.

Whilst experiencing these crashes again yesterday, I did notice a slowdown after a number of edits.
Comment 8 Stéphane Guillou (stragu) 2023-05-12 12:00:40 UTC
I could not crash it, using:

Version: 7.5.3.2 (X86_64) / LibreOffice Community
Build ID: 9f56dff12ba03b9acd7730a5a481eea045e468f3
CPU threads: 8; OS: Linux 5.15; UI render: default; VCL: gtk3
Locale: en-AU (en_AU.UTF-8); UI: en-US
Calc: threaded

nor with:

Version: 7.5.2.2 (X86_64) / LibreOffice Community
Build ID: 53bb9681a964705cf672590721dbc85eb4d0c3a2
CPU threads: 2; OS: Mac OS X 13.2.1; UI render: default; VCL: osx
Locale: en-US (en_US.UTF-8); UI: en-US
Calc: threaded

Would be good to know the version information from byl sottile.

Alex, any chance you can try and collect a backtrace, and/or do a bibisection?
Comment 9 Julien Nabet 2023-05-13 14:36:56 UTC
On pc Debian x86-64 with master sources updated today, I don't reproduce this.

Since byl didn't respond but Alex provided quite some information, let's consider it may be macOS only.

Patrick: thought you might be interested in this one
Comment 10 Patrick Luby (volunteer) 2023-05-13 14:56:15 UTC
(In reply to Julien Nabet from comment #9)
> Patrick: thought you might be interested in this one

Can anyone attach a crash log?
Comment 11 Patrick Luby (volunteer) 2023-05-17 15:06:53 UTC
(In reply to Patrick Luby from comment #10)
> 
> Can anyone attach a crash log?

If you see the Recovery dialog when it crashes, can you take a sample using the Activity Monitor application before you click on any of the dialog's buttons is as good as a crash log.
Comment 12 Patrick Luby (volunteer) 2023-11-24 15:34:05 UTC
Created attachment 191022 [details]
Screen snapshot of LibreOffice crash logs in the /Applications/Utilities/Console application
Comment 13 Patrick Luby (volunteer) 2023-11-24 15:36:23 UTC
(In reply to Patrick Luby from comment #12)
> Created attachment 191022 [details]
> Screen snapshot of LibreOffice crash logs in the
> /Applications/Utilities/Console application

I forgot to mention that you can find the crash logs for recent crashes in the /Applications/Utilities/Console application. Attachment 191022 [details] shows a screen snapshot of the LibreOffice crashes on my machine where I have selected the newest "soffice" (i.e. LibreOffice) entry and selected the details of the crash log.

Hope that helps.