Bug 164738 - When Bibliography Database closes, Writer crashes
Summary: When Bibliography Database closes, Writer crashes
Status: RESOLVED DUPLICATE of bug 165149
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
25.2.0.0 alpha0+
Hardware: x86-64 (AMD64) Windows (All)
: high critical
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2025-01-17 02:26 UTC by Takenori Yasuda
Modified: 2025-02-27 13:34 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


Attachments

Note You need to log in before you can comment on or make changes to this bug.
Description Takenori Yasuda 2025-01-17 02:26:03 UTC
Description:
When Bibliography Database closes, Writer crashes every time.

This issue even when restarting in Safe Mode.

Steps to Reproduce:
1.Open Writer.
2.Open Bibliography Database.
3.Close Bibliography Database.

Actual Results:
LibreOffice Writer crashed.

Expected Results:
Just close Bibliography Database.


Reproducible: Always


User Profile Reset: No

Additional Info:
Version: 25.2.0.2 (X86_64) / LibreOffice Community
Build ID: 62af784cc06624122f17ee71c7cf13d906cbaed0
CPU threads: 8; OS: Windows 11 X86_64 (10.0 build 22631); UI render: Skia/Raster; VCL: win
Locale: ja-JP (ja_JP); UI: ja-JP
Calc: CL threaded Jumbo
Comment 1 raal 2025-01-21 17:16:30 UTC
No repro with Version: 25.8.0.0.alpha0+ (X86_64) / LibreOffice Community
Build ID: 9dd225ee8c45d6c944b9ce5578780d89612e9ffb
CPU threads: 4; OS: Linux 6.8; UI render: default; VCL: x11
Locale: cs-CZ (cs_CZ.UTF-8); UI: en-US
Calc: threaded
Comment 2 Takenori Yasuda 2025-01-26 04:43:10 UTC
This bug can occur only in LibreOffice 25.2.


Occurs:
Version: 25.2.0.0.alpha1 (X86_64) / LibreOffice Community
Build ID: e3a80ef423457e6634be97665732b2181c944d4c
CPU threads: 8; OS: Windows 11 X86_64 (10.0 build 22631); UI render: default; VCL: win
Locale: ja-JP (ja_JP); UI: ja-JP
Calc: threaded

Version: 25.2.0.0.beta1 (X86_64) / LibreOffice Community
Build ID: 5a5fc103cad77dc243b7e54511502054c12c121c
CPU threads: 8; OS: Windows 11 X86_64 (10.0 build 22631); UI render: Skia/Vulkan; VCL: win
Locale: ja-JP (ja_JP); UI: ja-JP
Calc: CL threaded

Version: 25.2.0.3 (X86_64) / LibreOffice Community
Build ID: e1cf4a87eb02d755bce1a01209907ea5ddc8f069
CPU threads: 8; OS: Windows 11 X86_64 (10.0 build 22631); UI render: Skia/Raster; VCL: win
Locale: ja-JP (ja_JP); UI: ja-JP
Calc: CL threaded Jumbo

Version: 25.2.0.3 (X86_64) / LibreOffice Community
Build ID: e1cf4a87eb02d755bce1a01209907ea5ddc8f069
CPU threads: 8; OS: Windows 11 X86_64 (10.0 build 22631); UI render: Skia/Raster; VCL: win
Locale: ja-JP (ja_JP); UI: ja-JP
Calc: threaded


Does not occur:
Version: 24.8.0.0.beta1 (X86_64) / LibreOffice Community
Build ID: 318462181c709ed29c01eb3239b4d600d7b82ecc
CPU threads: 8; OS: Windows 11 X86_64 (10.0 build 22631); UI render: default; VCL: win
Locale: ja-JP (ja_JP); UI: ja-JP
Calc: threaded


The same result occurred in Safe Mode.
Comment 3 gtrevaux@neuf.fr 2025-02-25 13:36:42 UTC
Same bug encountered
Comment 4 gtrevaux@neuf.fr 2025-02-25 13:38:06 UTC
same bug encountered
Comment 5 gtrevaux@neuf.fr 2025-02-25 13:39:40 UTC
Description:
When Bibliography Database closes, Writer crashes every time.

This issue even when restarting in Safe Mode.

Steps to Reproduce:
1.Open Writer.
2.Open Bibliography Database.
3.Close Bibliography Database.

Actual Results:
LibreOffice Writer crashed.

Expected Results:
Just close Bibliography Database.


Reproducible: Always
Comment 6 Alex Thurgood 2025-02-25 13:41:42 UTC
Is there a link to a bug reporter crash trace somewhere ?
Comment 8 Julien Nabet 2025-02-26 14:21:01 UTC
@Takenori Yasuda:
could you:
- uninstall 25.2.0
- install 25.2.1 from https://fr.libreoffice.org/download/telecharger-libreoffice/?type=rpm-x86_64&version=25.2.1&lang=fr ?
- apply what is indicated here: https://wiki.documentfoundation.org/QA/FirstSteps#Corrupted_user_profile
then give a new try
?
Comment 9 Takenori Yasuda 2025-02-27 06:48:03 UTC
(In reply to Julien Nabet from comment #8)
> @Takenori Yasuda:
> could you:
> - uninstall 25.2.0
> - install 25.2.1 from
> https://fr.libreoffice.org/download/telecharger-libreoffice/?type=rpm-
> x86_64&version=25.2.1&lang=fr ?
> - apply what is indicated here:
> https://wiki.documentfoundation.org/QA/FirstSteps#Corrupted_user_profile
> then give a new try
> ?

I have tried it in normal mode and safe mode up to LibreOffice 25.2.1.2.
As a result, all versions up to LibreOffice 25.2.1.1 crashed regardless of mode. LibreOffice 25.2.1.2 did not crash regardless of mode.

About the user profile:
I reset and recreated it once, either before or after the verification I wrote in comment #2 (I apologize for my vague memory). The error traces in comment #7 were generated by crashing with that recreated profile.
Therefore, at least in comment #0 and comment #7, the crashes are occurring with different profiles.

Note:
I planned to take the error traces in comment #7 with LibreOffice 25.2.1.1. However, an error occurred every time that prevented the error trace from being generated, so I had to take the error traces with LibreOffice 25.2.0.3.
Comment 10 Julien Nabet 2025-02-27 08:27:52 UTC
(In reply to Takenori Yasuda from comment #9)
> ...
> I have tried it in normal mode and safe mode up to LibreOffice 25.2.1.2.
> As a result, all versions up to LibreOffice 25.2.1.1 crashed regardless of
> mode. LibreOffice 25.2.1.2 did not crash regardless of mode.
> ...


Not sure it worths it if it's already fixed in 25.2.1.2 since 25.2.1 will be officially released very soon (see https://wiki.documentfoundation.org/ReleasePlan/25.2) and I expect it'll be 25.2.1.2 since the link to download 25.2.1 is https://www.libreoffice.org/donate/dl/win-x86_64/25.2.1/fr/LibreOffice_25.2.1.2_Win_x86-64.msi from https://www.libreoffice.org/download/download-libreoffice/?type=win-x86_64&version=25.2.1&lang=fr

In brief, let's rather put this one as DUP.

*** This bug has been marked as a duplicate of bug 165149 ***
Comment 11 fpy 2025-02-27 13:34:50 UTC
(In reply to gtrevaux@neuf.fr from comment #5)

> Reproducible: Always

just for cross reference : https://ask.libreoffice.org/t/disparition-base-bibliography/118581