Bug 165450 - Crash in: msvcp140.dll
Summary: Crash in: msvcp140.dll
Status: RESOLVED DUPLICATE of bug 165149
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
25.2.0.3 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2025-02-26 08:01 UTC by gtrevaux@neuf.fr
Modified: 2025-02-26 22:24 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


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Description gtrevaux@neuf.fr 2025-02-26 08:01:10 UTC
Alwways same bug after restart in safe mode
Comment 1 Julien Nabet 2025-02-26 08:12:25 UTC
What's your LO version? On which Windows are you and which type of processor do you use?
Comment 2 gtrevaux@neuf.fr 2025-02-26 08:17:26 UTC
Version LO 25.2.0.3
Windows 11
Comment 3 Julien Nabet 2025-02-26 08:20:07 UTC
Ok and which type of processor?
Comment 4 gtrevaux@neuf.fr 2025-02-26 08:24:07 UTC
AMD Ryzen 7 4700U with Radeon Graphics            2.00 GHz
Comment 5 Julien Nabet 2025-02-26 11:12:26 UTC
Ok. Now could you indicate how to reproduce the crash step by step?

Also, could you read and apply what is indicated here:
https://wiki.documentfoundation.org/QA/FirstSteps#Graphics-related_issues_(_Skia_)
?

If you still reproduce this, would it be possible you attach a backtrace? (see https://wiki.documentfoundation.org/QA/BugReport/Debug_Information#Windows:_How_to_get_a_backtrace)
Comment 6 Buovjaga 2025-02-26 12:03:58 UTC
Can it be bug 165149 ?
Comment 7 gtrevaux@neuf.fr 2025-02-26 12:15:00 UTC
it is the same like Bug 164738
Comment 8 gtrevaux@neuf.fr 2025-02-26 12:28:04 UTC
Version installed e1cf4a87eb02d755bce1a01209907ea5ddc8f069

Open Libreoffice

Create WRITER doc 

Open tools Base de données Bibliographie

Close tools

Libreoffice abruptly close 
Need to restaure Writer Doc
if restart safe Libreoffice 
Open OK
but always some default with tools Base de données bibliographie
Comment 9 Julien Nabet 2025-02-26 14:18:46 UTC
gtevaux: for the test, could you:
- uninstall 25.2.0
- install 25.2.1 from https://fr.libreoffice.org/download/telecharger-libreoffice/?type=rpm-x86_64&version=25.2.1&lang=fr ?
- apply what is indicated here: https://wiki.documentfoundation.org/QA/FirstSteps#Corrupted_user_profile
then give a new try
?

Indeed tdf#164738, tdf#165149 and this one may be have the same root cause.
Comment 10 gtrevaux@neuf.fr 2025-02-26 20:10:02 UTC
Installed version LO 25.2.1.2 as proposed
Problem resolved
All is OK
Comment 11 Julien Nabet 2025-02-26 22:24:49 UTC
(In reply to gtrevaux@neuf.fr from comment #10)
> Installed version LO 25.2.1.2 as proposed
> Problem resolved
> All is OK

Thank you for the feedback.

Let's put this one as dup of tdf#165149

*** This bug has been marked as a duplicate of bug 165149 ***