Bug 167047 - When LibreOffice Help is pressed it starts Thunderbird Mail
Summary: When LibreOffice Help is pressed it starts Thunderbird Mail
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
24.2.7.2 release
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2025-06-16 14:21 UTC by fcdekock
Modified: 2026-01-14 03:12 UTC (History)
1 user (show)

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Description fcdekock 2025-06-16 14:21:06 UTC
Description:
When I pressed the help button, eg activate LO Writer. select Help->LibreOffice Help, it happens. The happens when Calc is activate as well as in other LB windows where a Help button is present 

Steps to Reproduce:
1. Activate LibreOffice Writer
2. Press Menu Help-> LibreOffice Help
3. Thunderbird 128.10.1esr (64-bit) opens

Actual Results:
It display your emails

Expected Results:
Should display LO Help


Reproducible: Always


User Profile Reset: No

Additional Info:
[Information automatically included from LibreOffice]
Locale: en-GB
Module: TextDocument
[Information guessed from browser]
OS: Linux (All)
OS is 64bit: yes
Comment 1 V Stuart Foote 2025-06-16 15:38:54 UTC
Getting a Thuderbird launch following a URL rather than Firefox (or Chromium) Sounds like an os/DE configuration issue with your default browser.

Is the Help installed locally, or is the URL pointing to the Help servers at TDF?
Comment 2 QA Administrators 2025-12-14 03:13:25 UTC Comment hidden (obsolete)
Comment 3 QA Administrators 2026-01-14 03:12:10 UTC
Dear fcdekock,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

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