Bug 167047 - When LibreOffice Help is pressed it starts Thunderbird Mail
Summary: When LibreOffice Help is pressed it starts Thunderbird Mail
Status: NEEDINFO
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
24.2.7.2 release
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2025-06-16 14:21 UTC by fcdekock
Modified: 2025-12-14 03:13 UTC (History)
1 user (show)

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Crash report or crash signature:


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Description fcdekock 2025-06-16 14:21:06 UTC
Description:
When I pressed the help button, eg activate LO Writer. select Help->LibreOffice Help, it happens. The happens when Calc is activate as well as in other LB windows where a Help button is present 

Steps to Reproduce:
1. Activate LibreOffice Writer
2. Press Menu Help-> LibreOffice Help
3. Thunderbird 128.10.1esr (64-bit) opens

Actual Results:
It display your emails

Expected Results:
Should display LO Help


Reproducible: Always


User Profile Reset: No

Additional Info:
[Information automatically included from LibreOffice]
Locale: en-GB
Module: TextDocument
[Information guessed from browser]
OS: Linux (All)
OS is 64bit: yes
Comment 1 V Stuart Foote 2025-06-16 15:38:54 UTC
Getting a Thuderbird launch following a URL rather than Firefox (or Chromium) Sounds like an os/DE configuration issue with your default browser.

Is the Help installed locally, or is the URL pointing to the Help servers at TDF?
Comment 2 QA Administrators 2025-12-14 03:13:25 UTC
Dear fcdekock,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INSUFFICIENTDATA
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:
https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.
 
Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

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