Description: your web site never loaded https://crashreport.libreoffice.org/stats/crash_details/79fe5fb1-ff0b-41d6-87d0-faae5a387d5b How can I say which ver of LO while it has crashed again? 24.8 is all I can see Steps to Reproduce: 1.Open my Writer file 2.Try to collapse a heading 3. It crashes immediately Actual Results: It closes immediately, no msg. When I try again I get the crash report msg. But the report is not there. BTW it is very upsetting that the user can't copy text out of that msg. Expected Results: should not crash, but if so provide the report on your web site. login for that also should have been = my LO login. Your entire bug process is much too hard. Even for an old-time PC jock. Now I am just trying to write a novel and have no time for crashes. Reproducible: Always User Profile Reset: No Additional Info: How do you think I can see that when it just crashed and I am trying to see the bug report? Version: 25.2.4.3 (X86_64) / LibreOffice Community Build ID: 33e196637044ead23f5c3226cde09b47731f7e27 CPU threads: 2; OS: Windows 10 X86_64 (10.0 build 19045); UI render: default; VCL: win Locale: en-US (en_US); UI: en-US Calc: threaded LO Writer must hate my .dot files because it has crashed or lost text so many times. Not just now. It must not crash on files it created. FYI your help does not tell me what is in my user profile. NO WAY I would reset my profile if that loses my .dic, preferences, etc. I tried restarting in safe mode, but that disabled folding headings, which is what created the crash. So I can't recreate it to see if it is gone.
Created attachment 201680 [details] my document on which Writer crashes
The real goal is to stop crashing on my file, but I could not even open the crash report on your site.
Some observations: - it seems you are using 25.2.4 from that bug report - you are using .doc for your documents (is a binary file format used by Microsoft Word for storing documents. History: It was the standard format for Word versions up to 2003. We are in 2025) - please give me some details how to reproduce your bug, for example I dont understand how can I colapse your headings....
This bug sounds pretty similar to bug 166713
The attached file may have started as an .rtf, but for a couple of years has been in *Writer .dot format only*. Never .doc. I don't even have MS Word available. Makes me wonder what is going on in the file. The crashes occurred with Options | LibreOffice Writer | View | Outline Folding set to: show outline folding buttons, Include sub levels And with the Styles pulldown removed from the Formatting toolbar next to the Font pulldown. The file uses paragraph folding to collapse some sections while I work on others. You will see some sections folded (minimized, collapsed) ending with Games. Then Warps which is expanded. Crashes occurred when I clicked to the left of the word Warps to fold (collapse) it. This happened up to a dozen times and sent a crash report every time. I later tried some more things to use my file, including showing the Styles pulldown. Now my file seems OK again. Go figure.
No crash in Version: 26.2.0.0.alpha0+ (X86_64) / LibreOffice Community Build ID: 20667acbca5df17771a3581632a672d5db4e751b CPU threads: 4; OS: Linux 6.8; UI render: default; VCL: gtk3 Locale: cs-CZ (cs_CZ.UTF-8); UI: en-US Calc: threaded