Created attachment 115517 [details] Backtrace with "kb" Copying from Bug 89594: Pasting from the following web page crashes calc: http://en.wikipedia.org/wiki/List_of_countries_by_electricity_production_from_renewable_sources 2nd Table entitle 'All Countries' Reproduced with LO 4.4.0 beta 2 (beta 1 doesn't seem to hang) and 5.0 alpha. Backtrace taken with "kb" because "analyze" not available after ntdll!NtTerminateProcess. Bug 45307 doesn't seem related by the version, although the title is similar.
I couldn't reproduce it in Ubuntu 15.04 with LO 4.4.2.2 (automatic import options). Paste is rather slow but no hang.
I can confirm crash with LO 4.4.2, win7 Error message: osl::Thread::create failed
4.4.4.2 still crashes: Problem signature: Problem Event Name: APPCRASH Application Name: soffice.bin Application Version: 4.4.4.2 Application Timestamp: 5578d67f Fault Module Name: MSVCR110.dll Fault Module Version: 11.0.51106.1 Fault Module Timestamp: 5098858e Exception Code: 40000015 Exception Offset: 000a327c OS Version: 6.1.7601.2.1.0.256.48 Locale ID: 4122 5.0 beta3 crashes after: loading component library mergedlo.dll failed master~2015-06-16_07.04.09_LibreOfficeDev_5.1.0.0.alpha1_Win_x86 doesn't crash and behaves like Linux, paste is rather slow but there's no hang. So, whatever changed, should be backported to 4.4 and 5.0.
4.4.5.1 still crashes 5.0.0.3 64-bit didn't crash master LibreOfficeDev_5.1.0.0.alpha1_Win_x86 doesn't crash (mostly, there was one osl::Thread::create failed, but I couldn't reproduce) So, since it's unlikely that 4.4 will be fixed, I'll close as WFM, at least until some duplicate is found.
Tried with calc 5.0.0.5 - data copied from firefox. I just repeated the actions from my original comment and calc hung (with no error message), the data appeared to paste in but then Calc wouldn't do anything after that. Recovery did not recover anything. Tried to copy same info from IE 11 got message 'contents of the clipboard could not be pasted. Data pasted into notepad fine though.
Ps, copying half of the table works so this seems to be a size / buffer / memory problem. (I have 16GB so it's not that)
PPS. 4th attempt and it copied ok so bug is intermittent. Odd thing is that calc freezes but it's not using the CPU.
Version is earliest where reporduced. Reopen is when fix doesn't work, so New here.
Created attachment 121501 [details] Backtraces from Libo Dev_5.2.0.0.alpha0 ERROR: component context fails to supply service com.sun.star.linguistic2.LinguServiceManager of type com.sun.star.linguistic2.XLinguServiceManager2: loading component library <file:///S:/LO-00-parallel/master/program/../program/mergedlo.dll> failed
I guess this can be bibisected with this repository: http://dev-downloads.libreoffice.org/bibisect/win/bibisect_win_44.tar.xz. Adding keyword 'bibisectRequest'.
I cannot reproduce with version 5.3.3.2. Could you retest?
Hard to say. Repro on 5.2.7. Then on first run crash on 5.3.3: http://crashreport.libreoffice.org/stats/crash_details/2fa53b4b-4484-4c5f-8f3e-33019591b5da with but because Signature: atio6axx.dll (and OpenGL was off) not sure whether related to this, because subsequent pastes were OK. And then crash without report on 5.5+ master master~2017-05-23_00.14.17_LibreOfficeDev_5.5.0.0.alpha0_Win_x86, but on second trial slow paste but no crash. All LO 32-bit. Also crash crashreport.libreoffice.org/stats/crash_details/17c40d68-19d2-4d72-b1da-2ecca8e2ff68 with master~2017-04-13_00.34.50_LibreOfficeDev_5.4.0.0.alpha0_Win_x64_en-US_de_ar_ja_ru_qtz but Signature: mergedlo.dll.
Hard to say. Repro on 5.2.7. Then on first run crash on 5.3.3: http://crashreport.libreoffice.org/stats/crash_details/2fa53b4b-4484-4c5f-8f3e-33019591b5da but with Signature: atio6axx.dll (and OpenGL was off) so not sure whether related to this, because subsequent pastes were OK. And then crash without report on 5.5+ master master~2017-05-23_00.14.17_LibreOfficeDev_5.5.0.0.alpha0_Win_x86, but on second trial slow paste but no crash. All LO 32-bit. Also with x64 http://crash crashreport.libreoffice.org/stats/crash_details/17c40d68-19d2-4d72-b1da-2ecca8e2ff68 with master~2017-04-13_00.34.50_LibreOfficeDev_5.4.0.0.alpha0_Win_x64_en-US_de_ar_ja_ru_qtz but Signature: mergedlo.dll.
No crash pasting from Firefox with Version: 6.0.0.0.alpha0+ Build ID: cac5c9f6081590b0548d3116bc4cd4a2509ec576 CPU threads: 4; OS: Windows 6.19; UI render: default; TinderBox: Win-x86@42, Branch:master, Time: 2017-07-01_00:41:48 Locale: it-IT (nl_NL); Calc: CL Pasting is a bit slow. And strange focus issues (LibO goes to the background a few times)
i have no crash when paste to writer or calc, while pc is at 100% running because of building a new LO dev 6.0alpha+ Version: 6.0.0.0.alpha0+ Build ID: 6549993b17feb1423c76b5237f086e6f35346a2c CPU threads: 8; OS: Linux 4.9; UI render: default; VCL: kde4; TinderBox: Linux-rpm_deb-x86_64@70-TDF, Branch:master, Time: 2017-07-06_07:37:37 Locale: nl-BE (en_US.UTF-8); Calc: group
*** Bug 114795 has been marked as a duplicate of this bug. ***
I was considering bibisecting this, but I don't get a hang. It is true that it is a bit slow. Timur: can you re-test and possibly close? Linux is similarly slow, so I guess I could do a callgrind trace and add to a new report about perf. Version: 6.1.0.0.alpha1+ Build ID: 23c5125148a8110d88385b29570bf0b7d4400458 CPU threads: 4; OS: Windows 10.0; UI render: default; TinderBox: Win-x86@42, Branch:master, Time: 2018-05-12_00:15:25 Locale: fi-FI (fi_FI); Calc: group
Opened bug 117667 about the perf. Confirmed it goes back to 3.3
Win 7, first time open: LO 5.3.7 32-bit dump, slow and Fatal Error: component context fails to supply service com.sun.star.linguistic2.LinguServiceManager of type com.sun.star.linguistic2.XLinguServiceManager2: loading component library LO 5.4.7 64-bit dump, slow LO 6.0.4 32-bit dump, slow, "LibreOffice stopped working" APPCRASH ucrtbase.DLL (no LO Crash report) LO 6.1+ 32-bit dump, slow (not responding for a while until it comes back) STACK_TEXT: ntdll!ZwWaitForMultipleObjects+0x15 KERNELBASE!WaitForMultipleObjectsEx+0x100 kernel32!WaitForMultipleObjectsExImplementation+0xe0 user32!RealMsgWaitForMultipleObjectsEx+0x14d user32!MsgWaitForMultipleObjects+0x1f FOLLOWUP_IP: sal3!osl_waitCondition+43 6ae9aaf3 83e800 sub eax,0 I'm not sure should we close this one. Now we have crash in 6.0.4 and no crash in master, but dump is still there. Probably the cause is somewhere else. I guess it's an old problem, maybe of multiple connections fetching data, icons that are linked to web location. Telesto also wrote "It seems to me that LibO is trying to download every image at once, creating a flood of TCP connections (I used TCPview)". We had this discussed somewhere long time ago, can't find it. That's why I'm not in favor of the new bug 117667 about the perf.
Correction: it's See also Bug 43338.
Dear Timur, To make sure we're focusing on the bugs that affect our users today, LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed bugs which have not been touched for over a year. There have been thousands of bug fixes and commits since anyone checked on this bug report. During that time, it's possible that the bug has been fixed, or the details of the problem have changed. We'd really appreciate your help in getting confirmation that the bug is still present. If you have time, please do the following: Test to see if the bug is still present with the latest version of LibreOffice from https://www.libreoffice.org/download/ If the bug is present, please leave a comment that includes the information from Help - About LibreOffice. If the bug is NOT present, please set the bug's Status field to RESOLVED-WORKSFORME and leave a comment that includes the information from Help - About LibreOffice. Please DO NOT Update the version field Reply via email (please reply directly on the bug tracker) Set the bug's Status field to RESOLVED - FIXED (this status has a particular meaning that is not appropriate in this case) If you want to do more to help you can test to see if your issue is a REGRESSION. To do so: 1. Download and install oldest version of LibreOffice (usually 3.3 unless your bug pertains to a feature added after 3.3) from http://downloadarchive.documentfoundation.org/libreoffice/old/ 2. Test your bug 3. Leave a comment with your results. 4a. If the bug was present with 3.3 - set version to 'inherited from OOo'; 4b. If the bug was not present in 3.3 - add 'regression' to keyword Feel free to come ask questions or to say hello in our QA chat: https://kiwiirc.com/nextclient/irc.freenode.net/#libreoffice-qa Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-UntouchedBug
I used this old revision of the page and did some testing: https://en.wikipedia.org/w/index.php?title=List_of_countries_by_renewable_electricity_production&oldid=669204573 Win 4.4 bibisect repo and 5.0 repo: no crash or hang. 7.1 doesn't hang either. Just takes a bit of time.
I reproduced crash Windows with LO 4.4.7, not with 6.0.7 and 7.1+. I didn't look for hang, I find it valuable but nobody fixes them. So let me close.
i7 3770K, 16GB ram, ssd, fast wired internet, Win7 64bit Libreoffice 6.04.0004.0002 Hangs for me (not crashes, just frozen), currently been over 15 minutes. The system is idling, CPU usage ~1%, memory at 49% usage etc I can only guess LibreOffice is waiting for something that isn't going to happen, perhaps over and over again. I'm going to kill the process and try again with Libreoffice 7 beta1
i7 3770K, 16GB ram, ssd, fast wired internet, Win7 64bit LibreOffice 7 beta-1 also hang/freezing, Copies from Waterfox and Slimjet (firefox and chrome based respectively) both cause hangs. LibreOffice 6 and 7 both refuses to paste from internet explorer copy - "The contents of the clipboard could not be pasted." /Not resolved
Tried on another win7 system LibreOffice 7b1 pasted from Slimjet (chrome fork) and it took a whilst but succeeded. So perhaps a fresh win7 install on my main machine would fix the problem, in the meantime if I'm desperate to paste a big table from the web then my slow laptop can do it!
Based on previous report, we should maybe reopen. But it makes sense only if some test can be done to show what's going on. Xisco, please advise.
(In reply to Timur from comment #27) > Based on previous report, we should maybe reopen. But it makes sense only if > some test can be done to show what's going on. Xisco, please advise. But we have bug 45307 still open.