Description: All of the mouse pointer actions are offset vertically higher than the actual mouse pointer, Affects all products including launcher. Steps to Reproduce: 1.Open Program 2. 3. Actual Results: Happens every time Expected Results: Mouse action and location to not be offset. Reproducible: Always User Profile Reset: No Additional Info: I have a screenshot of the mouse pointer and a 'on mouseover' button being activated with tooltip. User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/62.0.3202.75 Safari/537.36
Created attachment 137489 [details] Screenshot excerpt showing mouse pointer location with an activated save button 'on mouseover'
*** Bug 113612 has been marked as a duplicate of this bug. ***
*** Bug 113614 has been marked as a duplicate of this bug. ***
Suddenly, this problem has been reported by three different people within 24 hours and it seems it only happens on Win 10. I'm wondering if a system update might have caused this. Any recent system update on win 10?
Hello Xisco, To be honest, I've noticed this bug for a while. Now is the first time I've reported it because I was assuming a lot of people would report it and it would have been fixed in a point release. I can download and install previous versions to try disect when the bug showed (if as you say it's not a Windows issue). I won't be able to do this until Monday though.
OK, I worked backwards from current, installing each most recently patched major version. The bug disappears somewhere between 5.1.6.2 and 5.0.6.3. I'll work forwards from 5.0.6.3 to try narrow it further.
Ok This is as close as I can get: 5.1.0.0.alpha1 Not affected. 5.1.0.0.beta1-buildfix1 5.1.0.0.beta2 Both these versions have windows displayed but the contents of the windows are black and no output. 5.1.0.1 Is affected by the bug. Please let me know If I can perform further testing to get this bug sorted. Regards, Adrian
(In reply to Adrian Levi from comment #7) Would you please copy the version information in the "Help -> About LibreOffice" dialog. Also please check whether "Tools -> Options -> LibreOffice -> View -> Use OpenGL for all rendering" is checked. Disable this option and restart libreoffice to see if the bug is still there.
Looks like another duplicate of Bug 107764.
Created attachment 137611 [details] 5.1.0.1 - OpenGL Status On OpenGL Status for 5.1.0.1 - On Problem evident in screenshot where top of window is impinged.
First version affected (Full version information as requested from Help->About) I can also confirm that turning off OpenGL fixes the problem. Version: 5.1.0.1 (x64) Build ID: bcace328aabc4c8c10b56daa87da0a2ee6579b5a Threads 8; Ver: Windows 6.19; Render: default; Locale: en-AU (en_AU)
Version: 5.4.2.2 (x64) Build ID: 22b09f6418e8c2d508a9eaf86b2399209b0990f4 CPU threads: 8; OS: Windows 6.19; UI render: default; Locale: en-AU (en_AU); Calc: group Bug evident in latest stable and is still resolved by turning off OpenGL.
Looking at some connected bug reports my opengl_device.log contents: DriverVersion: 21.20.16.4678 DriverDate: 5-17-2017 DeviceID: PCI\VEN_8086&DEV_193B&SUBSYS_20648086&REV_09 AdapterVendorID: 0x8086 AdapterDeviceID: 0x193b AdapterSubsysID: 0x20648086 DeviceKey: System\CurrentControlSet\Control\Video\{21FD29E4-A518-44C7-86F8-3ACBFE1A5C9D}\0000 DeviceString: Intel(R) Iris(TM) Pro Graphics 580 What else can I test to try get this issue resolved?
I think thua should be Set to NEW as There are several duplicates.The workaround as said is to disable OpenGL temporarily in youR installation. Maybe these drivers should also be put into the blacklist?
Out of curiosity I reinstalled 5.1.0.0.alpha1 which is the earliest unaffected version for me. I note that OpenGL is disabled by default in that version. Enabling OpenGL causes the screen output to be blanked, the same as: 5.1.0.0.beta1-buildfix1 and 5.1.0.0.beta2 I had to delete the LibreOfficeDev profile to get it to work again.
See directions in bug 107764, in short: please update your graphics drivers. *** This bug has been marked as a duplicate of bug 107764 ***
Additionally, a quick explanation to what you described in comment 15, Adrian. The OpenGL framework in LibreOffice underwent major changes between 4.4 and 5.2, and the OpenGL support in betas (sometimes even in the first releases) was shaky.