There is a usability issue with the Keyboard tab of Writer's "Tools>Customize..." dialog.
This GUI lists the Shortcut keys at the top, meaning you can browse through the list and select a shortcut that may or may not be assigned already. (Inference: If a shortcut is already assigned, you want to re-assign it to something else.)
So the workflow is like this:
Step-1: Select a shortcut.
step-2:Select a function.
* Step 2a: Select a category (this changes the list of functions)
* Step 2b: Select a function from this list.
Step-3: Assign by clicking "Modify" button.
* Alternative step: Press "Delete" to remove the assigned shortcut.
There are two different usability issues with this workflow:
problem-1: The Modify/Delete buttons are at the top, instead of at bottom. So the window is not designed according to the workflow. For step-3, you have to go to the top of the window again.
problem-2: If you select a Category+function that already has another shortcut assigned to it, your selection in step-1 is abandoned! What is the point of selecting it if the subsequent step nullifies the selection?
A new design is proposed (see the attached document). This design avoids the two problems listed above, and also forces the user to follow the intended workflow.
Created attachment 64483 [details]
Shows re-designed GUI for assigning shortcuts
Note that this design automatically forces the user to follow a linear workflow.
If you think that the way it works should be changed, consider contacting UI
experts available at email@example.com.
I do agree this could be improved. Therefore mark it as new. I also tried to find any duplicates, but can't find any (so far).
Thanks for reporting!
Created attachment 97033 [details]
Presentation on the problem and solution
Please view the presentation is Slideshow mode only.
If there should ever be an initiative of improving usability in LO, this should be one of the first to be worked on because the way it is now is close to ununsable (I tried to assign CTRL+# to subscript – it's not even possible).
Let me add one feature request to the proposed solution to boost usability: the functions should be searchable, i.e. a filter should be applicable so that only functions matching the filter are shown. Thus, add a Category 'All' containing all of the available functions and add a search field above the Function container. As you type characters into the filter, the Function list's items thin out to match only the filter criterion.
This way the user can find the functions he want to assign shortcuts to much more quickly.
Actually the best solution for shortcut assignment I have ever come across is in the Eclipse IDE: http://www.eclipseonetips.com/2010/02/03/how-to-manage-keyboard-shortcuts-in-eclipse/
Please take the time to watch the video there to see the optimum solution in keyboard shortcuts handling or even better: try it in Eclipse for yourself.
This will be tackled during this year's GSoC when the customization dialog is being redesigned.
*** Bug 92686 has been marked as a duplicate of this bug. ***