Problem description: Format cell dialogue wait for a long while (8 seconds) to pop up in my Ubuntu 13.04. This does not happen for same version of Calc in Windows 7 64 bit version. Steps to reproduce: 1. either choose cell formatting from left-click pop-up or from menu format cell. 2. Wait 8 seconds for the dialogue to pop up and the calc windows may be dimmed. It might be caused for waiting too long. 3. Selecting tabs and scrolling down the options are extremely slugglish and dimming of windows in the course of operation. 4. Disabling Java in libreoffice does not help. Current behaviour: Unreasonably slow operation of cell formatting. Expected behaviour: Dialogue should pop up almost immediately as if it is in windows 7 and the scrolling and selecting activity should be faster so that dimming of windows should not happen. Operating System: Ubuntu Version: 4.0.2.2 release
Hi Samson, I can not reproduce with OpenSuse 12.2. Have you tried to reset the user profile? https://wiki.documentfoundation.org/UserProfile
Adding Bjoern - maybe Ubuntu only?
It' is (probably) font related (myabe not even a bug). I've solved problem by removing texlive-fonts-{recommended,extra} and rebuilding fonts cache (sudo fc-cache -f -v). Hope it helps, since I' new "with bugs", should this be marked as resolved?
Update: I reinstalled TeXlive font packages and everything seems ok. Possibly, problem was caused by broken font cache.
Sounds good. Ales thanks for testing and updating us with that info. Setting to Resolved > WORKSFORME as of comment #4.
於 2013年08月10日 星期六 07:04 下午, bugzilla-daemon@freedesktop.org 提到: > > *Comment # 3 <https://bugs.freedesktop.org/show_bug.cgi?id=63551#c3> > on bug 63551 <https://bugs.freedesktop.org/show_bug.cgi?id=63551> from > Ales <mailto:ales.kete@gmail.com> * > It' is (probably) font related (myabe not even a bug). I've solved problem by > removing texlive-fonts-{recommended,extra} and rebuilding fonts cache (sudo > fc-cache -f -v). Hope it helps, since I' new "with bugs", should this be marked > as resolved? > ------------------------------------------------------------------------ > You are receiving this mail because: > > * You reported the bug. > I have followed the mentioned method and no luck for me. 1. I haven't install texlive-fonts-extra but I do have texlive-fonts-recommended and I have uninstalled it. 2. No improvement. If there should be any minute improvement, say, shorten the waiting time from 8 to 6 seconds before the menu popped up. I believe this should come from updating the Libre Office to version 4.1. 3.From your suggestion, fonts might be the ultimate cause of the problem. Since I am using Chinese system while Chinese font files size are very big comparing to English one, I try uninstalled Chinese fonts (total more than 200 fonts in my system), but still no luck. Another trial that haven't made is reinstall the whole system and avoid installing any texlive-fonts and software laTex. It is only a guess and this would take time to do while I am too busy to do it now. 4. The font cache had been rebuilt every time I remove the fonts. Samson
For reference with: LibreOffice Version: 4.2.4.2 on Debian Jessie sudo fc-cache -f -v did reduce the problem from about 9[s] to 1[s]. So thanks for the info! I wonder if this should be done by some installer to prevent problem to spawn on unaware users...
Thank you for you guy's information and effort to remove this bug. I have test it on my system - install 4.2.4 and using fc-cache. The situation has been improved a lot but the major problem doesn't disappeared. What 's been improved Formerly, not only the pop up of the formatting dialogue is slow (>13s), the operation inside the dialogue is also sluggish, e.g. sluggishly scrolling downward to find an appropriate date format. This situation go away now. What's not been improved On the contrary of what you claimed, I still have to wait for around 10s for the dialogue to pop up. In the very beginning, I believed one of the factors caused the sluggishness Since I use a lot of traditional Chinese fonts (>100), I believed they are related. Chinese fonts are different from English one by its size, ranging from 5 to 10M per typeface while english ones are measured in K. After I unload all the chinese fonts except those default fonts installed by ubuntu , the pop-up time of the dialogue box reduced to 3s. Moreover, I don't have this problem for libreoffice in Windows 7 version from the very beginning. Therefore I guessed that the way libreoffice linux read in the fonts when pop up the formatting dialogue is the major cause. Large file size for chinese typeface means a lot of loading works need to be done. But I have no knowledge for the mechanism therefore I get no further comment. In the mean time, I work around the problem with a new excellent feature of libreoffice, the Side Panel. But I am still longing for the removal of this bug so that libreoffice should become more perfect. Finally, I think there are not sufficient asian or chinese open source programmers therefore any problem concerning these locales is difficult to be solved - I have also reported a problem unsolved until today that libredraw messed up pdf containing chinese or 2 byte characters when read in. This will not happen in files contained only english or pictures. Finally I also apologize for I cannot attend the forum discussion til the end for I am engaged in other bussiness. best regards Samson 於 2014年06月05日 星期四 05:02 下午, bugzilla-daemon@freedesktop.org 提到: > > *Comment # 7 <https://bugs.freedesktop.org/show_bug.cgi?id=63551#c7> > on bug 63551 <https://bugs.freedesktop.org/show_bug.cgi?id=63551> from > NuageBleu@gmail.com <mailto:NuageBleu@gmail.com> * > For reference with: > LibreOffice Version: 4.2.4.2 on Debian Jessie > sudo fc-cache -f -v > did reduce the problem from about 9[s] to 1[s]. > > So thanks for the info! I wonder if this should be done by some installer to > prevent problem to spawn on unaware users... > ------------------------------------------------------------------------ > You are receiving this mail because: > > * You reported the bug. >
With the latest version of LibreOffice, the problem is still here. (The last fix is not working any more). How to reproduce : 1. Create a new LibeOffice Calc document (or open any, in any format) 2. Left-click on any cell. 3. Select "Format Cell..." 4. Wait ~11[s] before the panel appear. (hardware is fast here : Haswell i7, 16Gb RAM, SSD) OS: Debian Version: 4.3.0.4 Build ID: 430m0(Build:4) How can we track that down?
Removing comma from whiteboard (please use a space to delimit values in this field) https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Whiteboard#Getting_Started It appears this was never confirmed, so status should be 'UNCONFIRMED'
I afraid I can't seem to reproduce the bug in LibreOffice Calc 4.2.6.3 and in Ubuntu 14.04 It seems to be a bug about the software you have. Maybe you could update Python?
Not reproducible for me with versions 4.x built at home under Ubuntu 14.04 x86-64. Which window-manager do you use (Gnome, KDE, XFCE, etc.) ? Do you have assistive technologies activated for accessibility? Set status to NEEDINFO. Please set it back to UNCONFIRMED once you have provided requested informations. Thank you for your understanding. Best regards. JBF
Dear Bug Submitter, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INVALID due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team
I've just installed a fresh LibreOffice 4.4.2.2 in Windows 7 (64-bit) and I've encountered the same issue - 15 seconds (with a watch in my hand) for the format cells dialog window to appear.
Have you installed on a previous LibreOffice version? That doesn't remove the user profile. Please try resetting the user profile. https://wiki.documentfoundation.org/UserProfile Works fine for me with 4.4.2.2 on Win7x64
No, this is the 1st time I've installed LibreOffice on this system. Deleting %appdata%/LibreOffice did not resolve the issue. However, I think I've narrowed the issue down a little bit. I'm working on a standard account in Windows 7 (it's not wise to be running as root all the time :). If I run LibreOffice as an administrator, the issue is gone. I suspect that LibreOffice tries to access something which a normal user doesn't have access to and gives up after 15 seconds to display the Format Cell dialog.
I've used ProcessMonitor to capture the events LibreOffice is triggering while clicking on Format Cells and saved them in a .csv format. Admin (works fine): http://sendfile.pl/pokaz/308118---WXkV.html User (the issue): http://sendfile.pl/pokaz/308119---CbEb.html Maybe someone can decipher them.
Dear Bug Submitter, Please read this message in its entirety before proceeding. Your bug report is being closed as INVALID due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker -- The LibreOffice QA Team This INVALID Message was generated on: 2015-05-06 Warm Regards, QA Team
The cells fomatting dialog takes some time before it appears. Under linux when I run the build on master with dbgutil enabled, I see the following output: warn:vcl:381:381:vcl/unx/generic/fontmanager/fontconfig.cxx:852: In glyph fallback throwing away the language property of en because the detected script for '0x9f3' is Bengali and that language doesn't make sense. Autodetecting instead. warn:vcl:381:381:vcl/unx/generic/fontmanager/fontconfig.cxx:852: In glyph fallback throwing away the language property of en because the detected script for '0x9f3' is Bengali and that language doesn't make sense. Autodetecting instead. warn:svtools.misc:381:381:svtools/source/misc/langtab.cxx:222: Language: 0x7e0 with unknown name, so returning lang-tag of: {en-AG} warn:svtools.misc:381:381:svtools/source/misc/langtab.cxx:222: Language: 0x7e1 with unknown name, so returning lang-tag of: {en-NG} warn:svtools.misc:381:381:svtools/source/misc/langtab.cxx:222: Language: 0x7e2 with unknown name, so returning lang-tag of: {en-ZM} warn:svtools.misc:381:381:svtools/source/misc/langtab.cxx:222: Language: 0x7e3 with unknown name, so returning lang-tag of: {en-DK} warn:svtools.misc:381:381:svtools/source/misc/langtab.cxx:222: Language: 0x3c09 with unknown name, so returning lang-tag of: {en-HK} warn:svtools.misc:381:381:svtools/source/misc/langtab.cxx:222: Language: 0x4809 with unknown name, so returning lang-tag of: {en-SG} Apparently Calc is trying to detect the fonts to be used for the special chars appears in the language list (and the cell format strings) within the "Numbers" tab. This is not a big issue anyway, but I am putting the above information on the record just for FYI. Actually there are many duplicate bug reports on this. Put back to NEW.
*** Bug 101990 has been marked as a duplicate of this bug. ***
*** Bug 95811 has been marked as a duplicate of this bug. ***
*** Bug 98132 has been marked as a duplicate of this bug. ***
Still not reproducible for me under Linux Ubuntu 16.04 x86-64 with current master and LO 5.4.4.0.0+ both with GTK3 backend. Best regards. JBF
*** Bug 116162 has been marked as a duplicate of this bug. ***
If I recall well, we had more recent bug with Format Cells load time. So this should be tested with recent LO vesion 6.2 (if not with master 6.3+). I set to Needinfo for those in CC to test it. I kindly emphasize that testing with older LO is not relevant, except to compare.
Dear Samson Yeung, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear Samson Yeung, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp