In versions 4.3.4.1 and 5.0.5.2 In Format Page, I can select a #11 or #12 envelope. But when I select File Print, it gets changed either to a #10 envelope or sometimes to Letter size paper. If I try to define a User (custom) size, it always gets changed to some predefined size (e.g., 6x9 gets changed to C5) when I try to print. Identical results with HP 6500 and Canon MF217w. In Microsoft Word Starter 2010 I can create identical documents and print with no problem at all. I simply have to select the proper printer and insert the envelope. No requirement to mess with any printer settings.
TESTING with Ubuntu 14.04 + LO 5.2.0.0.alpha0+ (2016-02-24_23:58:47) (In reply to herrlefty from comment #0) > In versions 4.3.4.1 and 5.0.5.2 > > In Format Page, I can select a #11 or #12 envelope. Repro steps: - Open new document in Writer - Format -> Page -> Page -> Paper Format -> Format -> #11 Envelope - Click "OK" (Going back to Format -> Page and checking the set value, #11 Envelope remains selected) > But when I select File > Print, it gets changed either to a #10 envelope or sometimes to Letter size > paper. - File -> Print (opens dialog) CONFIRMED: The text at the top of the Preview area says "4.13 in (#10 Envelope)" Status -> NEW
(In reply to Robinson Tryon (qubit) from comment #1) > CONFIRMED: The text at the top of the Preview area says "4.13 in (#10 > Envelope)" I should note that this text remains constant regardless of which printer I've selected, or if I've selected "Print to File".
A workaround is, in the Print dialog, to select another printer, and select the correct printer again. This workaround, as easy as it may look, is hard for a person who cannot hand-write addresses anymore, barely use the mouse, and whose computer literacy and short term memory are very low.
(In reply to documentfoundation from comment #3) > A workaround is, in the Print dialog, to select another printer, and select > the correct printer again. > > This workaround, as easy as it may look, is hard for a person who cannot > hand-write addresses anymore, barely use the mouse, and whose computer > literacy and short term memory are very low. Workaround didn't work. I selected the PDF "printer" and it did change to a #11 envelope. But when I go back to the correct printer it changes right back to letter size (8-1/2 x 11). I have added a #11 envelope to the list of page sizes in the properties of the printer itself (I did not even have to do this in order to print property with Microsoft Word) but Libre still refuses to recognize it. Believe me, I'm no fan of Word... but it looks like I'll have to rely on it for sizes that Libre is prejudiced against.
This bug is apparent when using LibreOffice under Mac OS but seems to work alright when using LibreOffice under Ubuntu. The printer in question is a HP-Photosmart-7520 series used wirelessly i.e. via the WiFi. I have downloaded and installed the latest version of LibreOffice on the Mac and the bug is still there. Ubuntu automatically ensures that LibreOffice is up-to-date, its current version being 5.3.2.2. What I am trying to do it print a file to photo paper on the printer. It works using LibreOffice under Ubuntu but, on the Mac, the printer defaults to selecting A4 paper from the A4 paper tray and fails to select the photo paper in the photo tray.
** Please read this message in its entirety before responding ** To make sure we're focusing on the bugs that affect our users today, LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed bugs which have not been touched for over a year. There have been thousands of bug fixes and commits since anyone checked on this bug report. During that time, it's possible that the bug has been fixed, or the details of the problem have changed. We'd really appreciate your help in getting confirmation that the bug is still present. If you have time, please do the following: Test to see if the bug is still present with the latest version of LibreOffice from https://www.libreoffice.org/download/ If the bug is present, please leave a comment that includes the information from Help - About LibreOffice. If the bug is NOT present, please set the bug's Status field to RESOLVED-WORKSFORME and leave a comment that includes the information from Help - About LibreOffice. Please DO NOT Update the version field Reply via email (please reply directly on the bug tracker) Set the bug's Status field to RESOLVED - FIXED (this status has a particular meaning that is not appropriate in this case) If you want to do more to help you can test to see if your issue is a REGRESSION. To do so: 1. Download and install oldest version of LibreOffice (usually 3.3 unless your bug pertains to a feature added after 3.3) from http://downloadarchive.documentfoundation.org/libreoffice/old/ 2. Test your bug 3. Leave a comment with your results. 4a. If the bug was present with 3.3 - set version to 'inherited from OOo'; 4b. If the bug was not present in 3.3 - add 'regression' to keyword Feel free to come ask questions or to say hello in our QA chat: https://kiwiirc.com/nextclient/irc.freenode.net/#libreoffice-qa Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-UntouchedBug
Repro in LO 5.0.6 and LO 6.2+ in Windows 7 for real physical printers. So I set to All. No repro for virtual printers. Title was too generic, let's focus on what's written, envelopes. Further tests are welcome. Please explain why Microsoft Word doesn't have those #11 and #12 envelopes. Can it be that printers don't support those sizes? And that it's not about printing but about supporting proper sizes?
Reproduced back to LibreOffice 3.3.0 OOO330m19 (Build:6) tag libreoffice-3.3.0.4
*** Bug 121053 has been marked as a duplicate of this bug. ***
Dear herrlefty, To make sure we're focusing on the bugs that affect our users today, LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed bugs which have not been touched for over a year. There have been thousands of bug fixes and commits since anyone checked on this bug report. During that time, it's possible that the bug has been fixed, or the details of the problem have changed. We'd really appreciate your help in getting confirmation that the bug is still present. If you have time, please do the following: Test to see if the bug is still present with the latest version of LibreOffice from https://www.libreoffice.org/download/ If the bug is present, please leave a comment that includes the information from Help - About LibreOffice. If the bug is NOT present, please set the bug's Status field to RESOLVED-WORKSFORME and leave a comment that includes the information from Help - About LibreOffice. Please DO NOT Update the version field Reply via email (please reply directly on the bug tracker) Set the bug's Status field to RESOLVED - FIXED (this status has a particular meaning that is not appropriate in this case) If you want to do more to help you can test to see if your issue is a REGRESSION. To do so: 1. Download and install oldest version of LibreOffice (usually 3.3 unless your bug pertains to a feature added after 3.3) from https://downloadarchive.documentfoundation.org/libreoffice/old/ 2. Test your bug 3. Leave a comment with your results. 4a. If the bug was present with 3.3 - set version to 'inherited from OOo'; 4b. If the bug was not present in 3.3 - add 'regression' to keyword Feel free to come ask questions or to say hello in our QA chat: https://web.libera.chat/?settings=#libreoffice-qa Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-UntouchedBug
Re-tested May 16, 2024 Version 7.6.7.2 (X86_64) Selected #11 envelope from pulldown list In print preview, size was changed to A4