Bug 120538 - Extended help and "What's This" does not work anymore
Summary: Extended help and "What's This" does not work anymore
Status: NEW
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Documentation (show other bugs)
Version:
(earliest affected)
6.1.1.2 release
Hardware: x86-64 (AMD64) All
: high major
Assignee: Not Assigned
URL:
Whiteboard:
Keywords: accessibility
: 120570 122495 123170 (view as bug list)
Depends on:
Blocks: New-Help 118148
  Show dependency treegraph
 
Reported: 2018-10-12 08:57 UTC by Wim Heyvaert
Modified: 2020-01-15 23:34 UTC (History)
11 users (show)

See Also:
Crash report or crash signature:


Attachments
screencopy of extended tooltip in print dialog (283.19 KB, image/png)
2018-10-16 06:38 UTC, Jean-Baptiste Faure
Details

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Description Wim Heyvaert 2018-10-12 08:57:34 UTC
When i set extended help on (in dutch: "Uitgebreide help"), it does not work. It should be working when i go with the mouse cursor over an UI item. I think it does not work any more since the help is in HTML.
Comment 1 Jean-Baptiste Faure 2018-10-14 14:45:00 UTC
Not reproducible for me under Ubuntu 18.04 with

Version: 6.1.2.1
Build ID: 1:6.1.2~rc1-0ubuntu0.18.04.1
CPU threads: 4; OS: Linux 4.15; UI render: default; VCL: gtk3; 
Locale: fr-FR (fr_FR.UTF-8); Calc: threaded

Best regards. JBF
Comment 2 Wim Heyvaert 2018-10-15 04:56:29 UTC
(In reply to Jean-Baptiste Faure from comment #1)
> Not reproducible for me under Ubuntu 18.04 with
> 
> Version: 6.1.2.1
> Build ID: 1:6.1.2~rc1-0ubuntu0.18.04.1
> CPU threads: 4; OS: Linux 4.15; UI render: default; VCL: gtk3; 
> Locale: fr-FR (fr_FR.UTF-8); Calc: threaded
> 
> Best regards. JBF

I have installed a newer version:

Versie: 6.1.2.1 (x64)
Build ID: 65905a128db06ba48db947242809d14d3f9a93fe
CPU-threads: 4; Besturingssysteem: Windows 10.0; UI-render: standaard; 
Locale: nl-BE (nl_BE); Calc: CL

The problem persist. Mayby i was n't clear: i mean de extende help tips.
This is what i do (but ofcourse the items are in Dutch):
I go to Tools > Options > General and i set "Extended help" on.
The i go to File > Print... and in the dialog box i go with my mouse pointer over the textbox of the pages i want to print. Normaly i get then the syntax i can use in a yelow box to print the pages i want. I think this problem is new in version 6, because in version 6 the normal help opens in my browser in stead of an application of the older versions of LO. The first helppage is now: file:///C:/Program%20Files/LibreOffice/help/nl/text/shared/main0108.html?System=WIN&DbPAR=WRITER#bm_id3149178
Comment 3 Jean-Baptiste Faure 2018-10-16 06:38:57 UTC
Created attachment 145749 [details]
screencopy of extended tooltip in print dialog

Here is a screencopy of the extended tooltip I get in then page textbox of the print dialog.
Comment 4 Timur 2018-10-16 07:25:38 UTC Comment hidden (obsolete)
Comment 5 Timur 2018-10-16 08:43:19 UTC
Seems that you're right. I reproduced with 6.1 in Windows. 
Steps:
1. get and install Helppack (any, English US will do)
2. set UI as in Helppack
3. turn on Extended tips (Tools > Options > General)
4. go to File > Print... and mouse hover 
Expected: tooltips, like in 5.4
Experienced: none
Comment 6 Wim Heyvaert 2018-10-16 08:48:31 UTC
(In reply to Timur from comment #4)
> Extended help is offline help that uses offline language pack. 
> Did you install Dutch using "Help for offline use" from
> https://www.libreoffice.org/download/ ?

Yes
Comment 7 Timur 2018-10-16 12:03:01 UTC
*** Bug 120570 has been marked as a duplicate of this bug. ***
Comment 8 Timur 2019-01-08 10:32:06 UTC
*** Bug 122495 has been marked as a duplicate of this bug. ***
Comment 9 Cor Nouws 2019-05-11 09:54:20 UTC
hint in https://bugs.documentfoundation.org/show_bug.cgi?id=122495#c4
" When switching from internal help viewer to browser for viewing the help, it seems this feature got lost. "
Comment 10 Xisco Faulí 2019-05-16 09:52:01 UTC
I don't think this can be bisectable...
Comment 11 Caolán McNamara 2019-06-08 16:22:30 UTC
*** Bug 123170 has been marked as a duplicate of this bug. ***
Comment 12 Drew Jensen 2020-01-09 15:05:19 UTC
Should this go to UX with the intent of deciding whether it is worth resurrecting. 

And even if it is, shouldn't those options be grayed out when the team knows they will do nothing, again maybe that is a UX question, IDK?
Comment 13 Drew Jensen 2020-01-09 15:05:42 UTC Comment hidden (obsolete)
Comment 14 V Stuart Foote 2020-01-09 15:16:45 UTC
(In reply to Drew Jensen from comment #12)
> Should this go to UX with the intent of deciding whether it is worth
> resurrecting. 
> 
> And even if it is, shouldn't those options be grayed out when the team knows
> they will do nothing, again maybe that is a UX question, IDK?

No, it is pretty clear that fixing bug 118148 (migration and translation of the <AHELP> tagged content) would be expected to restore the Extended tips and F1 'Whats this' behavior.
Comment 15 Drew Jensen 2020-01-09 15:50:31 UTC
Well, Regina Henschel, pointed out over on the Documentation ML that the feature does still function just sans help file content.

"If you have set the environment variable HELP_DEBUG=1, then the
tooltip has an additional line with the associated uno.-command or
source file, if "Extended tips" is enabled."