Bug Hunting Session
Bug 120538 - Extended help and "What's This" does not work anymore
Summary: Extended help and "What's This" does not work anymore
Status: NEW
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Documentation (show other bugs)
Version:
(earliest affected)
6.1.1.2 release
Hardware: x86-64 (AMD64) All
: high major
Assignee: Not Assigned
URL:
Whiteboard:
Keywords: accessibility
: 120570 122495 123170 (view as bug list)
Depends on:
Blocks: New-Help 118148
  Show dependency treegraph
 
Reported: 2018-10-12 08:57 UTC by Wim Heyvaert
Modified: 2019-06-29 22:20 UTC (History)
8 users (show)

See Also:
Crash report or crash signature:


Attachments
screencopy of extended tooltip in print dialog (283.19 KB, image/png)
2018-10-16 06:38 UTC, Jean-Baptiste Faure
Details

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Description Wim Heyvaert 2018-10-12 08:57:34 UTC
When i set extended help on (in dutch: "Uitgebreide help"), it does not work. It should be working when i go with the mouse cursor over an UI item. I think it does not work any more since the help is in HTML.
Comment 1 Jean-Baptiste Faure 2018-10-14 14:45:00 UTC
Not reproducible for me under Ubuntu 18.04 with

Version: 6.1.2.1
Build ID: 1:6.1.2~rc1-0ubuntu0.18.04.1
CPU threads: 4; OS: Linux 4.15; UI render: default; VCL: gtk3; 
Locale: fr-FR (fr_FR.UTF-8); Calc: threaded

Best regards. JBF
Comment 2 Wim Heyvaert 2018-10-15 04:56:29 UTC
(In reply to Jean-Baptiste Faure from comment #1)
> Not reproducible for me under Ubuntu 18.04 with
> 
> Version: 6.1.2.1
> Build ID: 1:6.1.2~rc1-0ubuntu0.18.04.1
> CPU threads: 4; OS: Linux 4.15; UI render: default; VCL: gtk3; 
> Locale: fr-FR (fr_FR.UTF-8); Calc: threaded
> 
> Best regards. JBF

I have installed a newer version:

Versie: 6.1.2.1 (x64)
Build ID: 65905a128db06ba48db947242809d14d3f9a93fe
CPU-threads: 4; Besturingssysteem: Windows 10.0; UI-render: standaard; 
Locale: nl-BE (nl_BE); Calc: CL

The problem persist. Mayby i was n't clear: i mean de extende help tips.
This is what i do (but ofcourse the items are in Dutch):
I go to Tools > Options > General and i set "Extended help" on.
The i go to File > Print... and in the dialog box i go with my mouse pointer over the textbox of the pages i want to print. Normaly i get then the syntax i can use in a yelow box to print the pages i want. I think this problem is new in version 6, because in version 6 the normal help opens in my browser in stead of an application of the older versions of LO. The first helppage is now: file:///C:/Program%20Files/LibreOffice/help/nl/text/shared/main0108.html?System=WIN&DbPAR=WRITER#bm_id3149178
Comment 3 Jean-Baptiste Faure 2018-10-16 06:38:57 UTC
Created attachment 145749 [details]
screencopy of extended tooltip in print dialog

Here is a screencopy of the extended tooltip I get in then page textbox of the print dialog.
Comment 4 Timur 2018-10-16 07:25:38 UTC Comment hidden (obsolete)
Comment 5 Timur 2018-10-16 08:43:19 UTC
Seems that you're right. I reproduced with 6.1 in Windows. 
Steps:
1. get and install Helppack (any, English US will do)
2. set UI as in Helppack
3. turn on Extended tips (Tools > Options > General)
4. go to File > Print... and mouse hover 
Expected: tooltips, like in 5.4
Experienced: none
Comment 6 Wim Heyvaert 2018-10-16 08:48:31 UTC
(In reply to Timur from comment #4)
> Extended help is offline help that uses offline language pack. 
> Did you install Dutch using "Help for offline use" from
> https://www.libreoffice.org/download/ ?

Yes
Comment 7 Timur 2018-10-16 12:03:01 UTC
*** Bug 120570 has been marked as a duplicate of this bug. ***
Comment 8 Timur 2019-01-08 10:32:06 UTC
*** Bug 122495 has been marked as a duplicate of this bug. ***
Comment 9 Cor Nouws 2019-05-11 09:54:20 UTC
hint in https://bugs.documentfoundation.org/show_bug.cgi?id=122495#c4
" When switching from internal help viewer to browser for viewing the help, it seems this feature got lost. "
Comment 10 Xisco Faulí 2019-05-16 09:52:01 UTC
I don't think this can be bisectable...
Comment 11 Caolán McNamara 2019-06-08 16:22:30 UTC
*** Bug 123170 has been marked as a duplicate of this bug. ***