when trying to access a template in LibO components, an error message appears: 'templates already exists'. This happens when trying to manage templates in writer, but also in the 'create new file from template' in Impress
Steps to reproduce:
1. new file (impress)
2. from template
3. error message: templates already exists
as described above
option to select a template
Platform (if different from the browser):
Occurs in both WinXP (32-bit) and Win7 (32bit)
Browser: Mozilla/5.0 (Windows NT 6.1; rv:10.0.1) Gecko/20100101 Firefox/10.0.1
I get the same problem with Writer.
It happens whenever I try to anything that touches on templates,
1. create a new document using a template - error is "Error creating a new document: templates already exist"
If I click on "OK", the "Templates and Documents- My Documents" dialog opens and the original message is repeated, however clicking on "OK" dismisses it.
Within the "Templates and Documents- My Documents" click on "Organise ..." prodices the original error twice, followed by a empty "Template Management" dialog.
2. File ->
"previous error" -> OK ->
Templates dialog -> added new template name = "xxx" -> OK ->
"Error writing document xxx as template: template already exists" -> OK ->
"Error writing document xxx as template: General Error. General input/output Eerror." -> OK ->
Another thing, in the Template Management Dialog the "Commands" button only opens two(2) items "Printer Settings ..." and "Update" clicking on update gives the same error as above.
Reproducible in Ubuntu 11.10 x86
I put this issue as major because documents are as lost (templates and others settings).
This can be duplicated on Win7 64 bit. By deleting/renaming the file "C:\Users\username\AppData\Roaming\LibreOffice\3\user\registrymodifications.xcu", the problem is removed at the loss of any modifications to toolbars etc.
Also on Linux IA32. Ubuntu, Debian...
Workaround libreoffice 3.5 : erasing registrymodifications.xcu in .config/libreoffice/[...] folder or erasing $HOME/.libreoffice/
Old $HOME/.libreoffice is obsolete.
Before that, copy your preferences from $HOME/.libreoffice to .config/libreoffice/.
*** Bug 46572 has been marked as a duplicate of this bug. ***
Bug 46584, Bug 46222, Bug 46476, Bug 46097, Bug 47463 and Bug 46572 are dupes of this => high importance.
workaround exists, still severity => normal
Thanks for bugreport
If this bug reproducible in 3.5.1 or more recent, please, attach file
to this bugreport
(In reply to comment #8)
> Thanks for bugreport
> If this bug reproducible in 3.5.1 or more recent, please, attach file
> to this bugreport
strangely marked against the BASIC component, trying INSTALLATION ( given the profile involvement )
*** Bug 46134 has been marked as a duplicate of this bug. ***
This bug is reproduceable in 18.104.22.168, Ubuntu 11.10. The workaround of removing ~/.config/libreoffice/3/user/registrymodifications.xcu works. However there is some sensitive data within the file that prevents me to submit it for further inspection, such as personal filenames.
Please provide a package that fix this so that non technical people can get back Impress running normally without having them touch any configuration file.
Thanks for additional testing
> Please provide a package that fix this ...
IMHO this package will never provided. We have too few developers to do all necessary work. Sorry for such situation.
Please, move this file (but not delete meanwhile) and configure LibreOffice from scratch (anew).
I understand that the resources are too scarce to provide a package to fix this automatically. But somehow, these instructions must be shown and communicated to non technical people, maybe on https://www.libreoffice.org/get-help/ page for a month or so. And it must be made easy. In the "Get Help" section, there should be a section named "Common troubles" and main/major bugs such as this one with their solutions should show up.
Else, the damage to the reputation of LibreOffice can be serious. For many non technical persons that are not aware of this bug reporting website and thus of this bug report, Impress is still broken. And if it is broken, they have to move to another solution to get the job done.
try to ask here: irc://chat.freenode.net/libreoffice
May be someone there can help.
Yet another candidate for bug 37361 ("LibreOffice 3.5 most annoying bugs")?
It would sure get my vote...
Since we don't have a buggy registrymodifications.xcu to try to reproduce, we can't do anything for the moment. I put it at WFM.
However, if someone has a buggy registrymodifications.xcu to attach, don't hesitate to reopen this tracker.