Any time I try to perform PDF export on a PDF file already openend in Acroread on Windows 7, I am getting a write error (twice) due to access limitations, then a general I/O error. While this is basically OK, it still is a nuisance: all error messages require clicking OK, then I have to close the PDF in acroread (OK, I could have done it before...), then initiate the entire process again.
Suggestion: Would it not be nice if the procedure behaves like others in Win7: if such a condition occurs, a Window pops us, saying that we cannot write on the open file, then asking us to close the file and offer the possibility to repeat the write attempt?
I would love it if it behaved that way...
reproducible with LO 126.96.36.199. (Win7 Home, 64bit)
Of course, this is a mistake by the user, but you really get the error message "Error saving the document xyz: Access to C:\...\xyz.pdf was denied." twice and afterwards in addition an error message "Error saving the document xyz: General Error. General input/output error.".
This is not logical and seems not like a feedback from a sophisticated and technically matured software.
Of course, the user has with the first error message the possibility to close the opened PDF-document and then after pressing OK of the error dialogue the pdf will be saved correctly. But this "option" is not mentioned in the dialogue.
Therefore, I would agree with the suggestion from the bug reporter. This dialogue could be improved and enhanced.
Reproducible also on my current work environment:
- Microsoft Windows 8.1, 64 bit, Ita gui, daily full updated;
- LibreOffice 188.8.131.52, win32, Ita gui and local help;
- Adobe Acrobat Reader XI, 11.0.09, win32.
I think it is a pity. The fix will save a lot of time on long documents that mean long time pdf exports.
Have a nice day,
We're replacing our use of the 'ux-advise' component with a keyword:
Component -> LibreOffice
Add Keyword: needsUXEval
Yes, a bug inherited from OO and still not fixed. It's quite annoying having to click more than necessary because the output PDF is locked.
One error message is enough, yes. Furthermore, minimizing the (modal) dialog must be permitted as well as going into the background.
(No further UX input needed at the moment.)
*** Bug 104755 has been marked as a duplicate of this bug. ***
*** Bug 123343 has been marked as a duplicate of this bug. ***
*** Bug 70531 has been marked as a duplicate of this bug. ***
*** Bug 129590 has been marked as a duplicate of this bug. ***
*** Bug 130372 has been marked as a duplicate of this bug. ***
I am going to mark as Windows only (practically speaking) - since all reporters (including duplicates so far) are windows - and my default PDF viewer in Linux don't lock the file, but auto-updates itself when LO exports the new contents.
*** Bug 135358 has been marked as a duplicate of this bug. ***
I wanted to report this bug today, but found this one and a lot of duplicates. This behavior is really annoying for a lot of people exporting files to pdf, i guess. This bug is set as NEW for almost 9 YEARS. It would be really nice if the LO-team could handle it. I really hope it is not so difficult to change the 3 I/O Errors to one only.
I would like to add:
In LO 7.1 although you close the PDF after you get the first error message (Error saving the document....was denied), you get the other 2 error messages, indeed. So the solution mentioned (In reply to A (Andy) from comment #1)
> Of course, the user has with the first error message the possibility to close
>the opened PDF-document and then after pressing OK of the error dialogue the pdf
> will be saved correctly. But this "option" is not mentioned in the dialogue.
DOES NOT WORK in 7.1.
It would be really nice to make the life easier with a one error only solution for this bug.
*** Bug 148451 has been marked as a duplicate of this bug. ***
Hi Matt. You worked lately on some dialog bugs, please see this annoying one.
Fix is tracked in https://gerrit.libreoffice.org/c/core/+/138333.
Matt K committed a patch related to this issue.
It has been pushed to "master":
tdf#53530 Only show 1 error dialog instead of 3 on export to PDF
It will be available in 7.5.0.
The patch should be included in the daily builds available at
https://dev-builds.libreoffice.org/daily/ in the next 24-48 hours. More
information about daily builds can be found at:
Affected users are encouraged to test the fix and report feedback.
Commit says "tdf#53530 Only show 1 error dialog instead of 3 on export to PDF" and that's an improvement as requested by some of the duplicates, #70531, #104755, #129590, #148451.
But it's not a complete solution as requested by the bug title to "add Retry and Save as", which is also in other duplicates #123343, #130372, #135358.
Matt, please comment if you can continue working on this or we should split those duplicates to mark fixed only those who requested to avoid multiple dialogs.
Let's keep additional buttons in Bug 123343.