Created attachment 121351 [details] Backtrace of crash on Windows, 5.1 RC1 Opened start center, tried to launch an application - crash. Already observed with 5.1 beta2. It didn't crash before I upgraded my graphics drivers. Version: 5.1.0.1 (x64) Build ID: bcace328aabc4c8c10b56daa87da0a2ee6579b5a Threads 4; Ver: Windows 6.1; Render: GL; Locale: fi-FI (fi_FI) Renderer: Intel(R) HD Graphics 3000 Vendor: Intel Memory: 2108 MB Version: 3.1.0 - Build 9.17.10.4229 Shading language version: 1.40 - Intel Build 9.17.10.4229
Michael Meeks committed a patch related to this issue. It has been pushed to "master": http://cgit.freedesktop.org/libreoffice/core/commit/?id=70bfd5d747ad24fcd70eab93fb5e27faafdd35fe tdf#96546 - Bitmap getTexture calls can crash too - enter GL zone earlier. It will be available in 5.2.0. The patch should be included in the daily builds available at http://dev-builds.libreoffice.org/daily/ in the next 24-48 hours. More information about daily builds can be found at: http://wiki.documentfoundation.org/Testing_Daily_Builds Affected users are encouraged to test the fix and report feedback.
Michael Meeks committed a patch related to this issue. It has been pushed to "libreoffice-5-1": http://cgit.freedesktop.org/libreoffice/core/commit/?id=2a46bd51fe94c19ab29cfd27ab75c80ac89a5737&h=libreoffice-5-1 tdf#96546 - Bitmap getTexture calls can crash too - enter GL zone earlier. It will be available in 5.1.0.2. The patch should be included in the daily builds available at http://dev-builds.libreoffice.org/daily/ in the next 24-48 hours. More information about daily builds can be found at: http://wiki.documentfoundation.org/Testing_Daily_Builds Affected users are encouraged to test the fix and report feedback.
We should now crash just once =) Trying to get my hands on an Intel HD 3000 through various devious means ;-)
Created attachment 121362 [details] Apitrace of the crash Installed http://apitrace.github.io/ Ran it with: apitrace trace --api gl "C:\Program Files\LibreOffice 5.1 RC1\program\soffice.exe" It saved the soffice.trace inside the \program folder.
I now have: Version: 5.1.0.1 Build ID: bcace328aabc4c8c10b56daa87da0a2ee6579b5a Threads 4; Ver: Windows 6.1; Render: GL; Locale: en-GB (en_GB) Renderer: Intel(R) HD Graphics 3000 Vendor: Intel Memory: 2108 MB Version: 3.1.0 - Build 9.17.10.4229 Shading language version: 1.40 - Intel Build 9.17.10.4229 Running Windows 7 with the latest intel driver; and it singularly fails to crash on start ! how annoying =) There must be something different about your machine and/or setup - any thoughts ?
kompi: you have intel HD 4000. Could you test, if 5.1 RC1 crashes for you on startup of any LibO application, when you have OpenGL enabled?
(In reply to Beluga from comment #6) > kompi: you have intel HD 4000. Could you test, if 5.1 RC1 crashes for you on > startup of any LibO application, when you have OpenGL enabled? Версия: 5.1.0.1.0+ ID сборки: 756e103214c3c74c2af7e0da836b568259f81226 CPU Threads: 4; OS Version: Windows 6.1; UI Render: GL; TinderBox: Win-x86@62-merge-TDF, Branch:libreoffice-5-1, Time: 2015-12-19_00:30:14 Локаль: ru-RU (ru_RU) not crash Версия: 5.1.0.1 ID сборки: bcace328aabc4c8c10b56daa87da0a2ee6579b5a Threads 4; Ver: Windows 6.1; Render: GL; Локаль: ru-RU (ru_RU) not crash both on Intel HD4000
Version: 5.1.0.3 (x64) ID build: 5e3e00a007d9b3b6efb6797a8b8e57b51ab1f737 CPU Threads: 4; OS Version: Windows 6.1; UI Render: GL; Locale: ru-RU (ru_RU) Renderer: Intel(R) HD Graphics 3000 Vendor: Intel Memory: 1812 MB Version: 3.1.0 - Build 9.17.10.4229 Shading language version: 1.40 - Intel Build 9.17.10.4229 don't crash on start any module! verified fixed
Reopening per discussion on IRC, as I still get the crash, still get OGL enabled with a fresh profile, still do not get it disabled after crash. DriverVersion: 9.17.10.4229 DriverDate: 5-26-2015 DeviceID: PCI\VEN_8086&DEV_0126&SUBSYS_21CF17AA&REV_09 AdapterVendorID: 0x8086 AdapterDeviceID: 0x0126 AdapterSubsysID: 0x21cf17aa DeviceKey: System\CurrentControlSet\Control\Video\{77965AB7-7613-4889-95CB-44BFD5910D98}\0000 DeviceString: Intel(R) HD Graphics 3000
*** Bug 97475 has been marked as a duplicate of this bug. ***
Lets turn this into the generic black-listing failure bug that it seems to be =)
*** Bug 97458 has been marked as a duplicate of this bug. ***
*** Bug 97493 has been marked as a duplicate of this bug. ***
*** Bug 97849 has been marked as a duplicate of this bug. ***
*** Bug 97644 has been marked as a duplicate of this bug. ***
QA note: per Michael Meeks use this as a generic OpenGL black-list failure tracker--dupe issues to here. So for folks arriving here with OpenGL issues -- NOTE -- OpenGL can be disabled without deletion of user profile or attempting to reinstall LibreOffice (which simply reuses existing user profile). Stanza to do so is exposed per user in their registrymodifications.xcu <item oor:path="/org.openoffice.Office.Common/VCL"><prop oor:name="UseOpenGL" oor:op="fuse"><value>[false|true]</value></prop></item> Set "true" is enabled and is the default unless the GPU/driver combination is block listed. Set "false" to disable OpenGL support -- should be the setting when detection of GPU/driver is considered insufficient to correctly function on LibreOffice. Also, either attach your opengl_device.log or summarize details of OS, LibreOFfice build, GPU and driver to a post.
fixed by: commit 461f0e70ac73639f8e0b9d9ce3fcfe657aa6f1e9 Author: Tor Lillqvist <tml@collabora.com> Date: Fri Feb 12 16:36:55 2016 +0200 We need to mention the vcl_opengl_blacklist here Otherwise the file won't be included in the installer. Will back-port to -5-1-1 =) please re-test this with a dev build of 5-1 to ensure that it is truly working for you ! Until we get a unit test for the underlying packaging problem - manual verification here is much appreciated ! =)
(In reply to V Stuart Foote from comment #15) > *** Bug 97644 has been marked as a duplicate of this bug. *** the opengl_device.log for this issue Listed drivers for nVidia GTX 650 DriverVersion: 9.18.13.3165 DriverDate: 10-23-2013 should have failed black listing http://opengrok.libreoffice.org/xref/core/vcl/opengl/opengl_blacklist_windows.xml and been blocked, but was not
*** Bug 97864 has been marked as a duplicate of this bug. ***
*** Bug 97733 has been marked as a duplicate of this bug. ***
*** Bug 98524 has been marked as a duplicate of this bug. ***